My name is Lea and I am a Filipino who immigrated to the United States 17 years ago. Like most Filipinos I needed to find a balikbayan box service to send food, clothes, etc back home to my family. I ended up trying two different shipping companies here in Michigan with mixed results. One box took four months to be delivered and the other box arrived having been opened with some of its contents missing. Unhappy with both companies I decided not to send boxes until i could find a better solution.
I ended up taking a trip to Chicago to see some friends. At the dinner party that evening met an LBC shipping agent so of course I struck up a conversation with him i told him about my struggles shipping boxes. He told me how safe it was to ship with LBC and that I should give them a try. After dinner I mentioned to him i was interested in becoming an agent because their was no service in my area, He then invited me to the company office in Chicago the next day to tour the warehouse and talk to the managers about the possibility of becoming an agent. I was very impressed with the company and after the meeting I was invited to join the team. Thats is how I became an LBC associate.
What is a Balikbayan Box?
The Luzon Brokerage Co (LBC) was first established in the 1950s and is considered the leading Box shipping service in the Philippines, with over 600 branches nationwide LBC has become a trusted household name throughout the Philippines and around the globe. The Balikbayan Box, or "return to homeland box," is a large box that is filled with necessities and gifts for loved ones in the Philippines. Typical things sent home include electronics, food, clothing, toiletries, toys, and chocolates.
LBC offers guaranteed regular cargo-ship departure to ensure a timely delivery. Most deliveries are made within eight to ten weeks from the time they are shipped from the USA, Delivery areas throughout the Philippines include Metro Manila, Luzon, and Mindanao. Safe and secure agents pick up and deliver your boxes door-to-door ensuring that they are received by your loved ones safely.
As an LBC agent over the past ten years I have learned their's a huge difference in the quality of box shipping companies. There are dozens of companies that are blacklisted by DTI in the Philippines because they have failed to deliver their boxes you can find a list of bad companies on the DTI website. Some of these companies will advertise very low door-to-door rates then fail to remit the necessary funds to their freight counterparts in the Philippines, causing the boxes to be abandoned at a port and not delivered.
Many of these small shipping companies have only been in business for a few years and do not have the infrastructure throughout the Philippines that LBC does.The further away you get away from Manila the more problematic it becomes delivering boxes because they simply don't have the quantity of boxes necessary to economically ship boxes to far away provinces in the Philippines on a timely bases.
I can honestly say that in the last ten years not one for my customers has lost a box or items missing, In the rare case that a box was delayed it was usually due to consignee address errors by the sender. Addresses can be difficult to find back home so be careful to write the address correctly and clearly along with a phone number on the box.
Shipping basics info.
- It all starts with the agent who drives out to pick up your box. Make sure they are real agents, you can go to LBC Express website and find the agent locator for your state
- Boxes are then stored by the agent until enough are collected to be sent to the warehouse then put into shipping containers.
- They are then sent by rail or trucked to shipping ports where they are loaded aboard ships and sent on to their destination.
There are many things that can affect the delivery time of your boxes.
- U.S. Homeland Security and their counter parts in the Philippines have recently stepped up random searches of containers causing delays.
- Weather can affect shipping times especially during typhoon season.
- Be sure to declare and pay any necessary duty before your boxes leave the States just in case your boxes get inspected when they arrive in the Philippines. That way your family members will not get stuck having to pay customs duties to claim their boxes.
Every box you send comes with basic $200.00 insurance coverage for loss or damage. Additional insurance coverage may be purchased prior to shipping.
Shipped via Container to Port
If you want to send large items to the Philippines such as electric generators etc we can ship it. Give us a call with the exact box dimensions and we will provide you with a price quote.
Packing your box carefully.
- Put clothing and any breakable liquid containers in separate bags inside the box.
- Keep empty space to a minimum stuff pockets with bubble wrap or clothes. This will keep everything in the box from banging together.
- When sending candy, clothes, and toys to the kids, it's a good idea to put things in individual bags and label by name so when the box is opened they don't have to figure out who gets what.
- Tape all seams securely with high-quality clear box tape. Never use duct tape when the boxes in the containers get into the heat of the tropics the heat and moisture can cause the duck tape to peel off of the boxes.
- I recommend lining your box with a plastic bag, this keeps any moisture from getting in and keeps any liquid you might have put in the box from spilling out.
Ship Loading Containers
- Do not overstuff the box to the point the dimensions of the box changes. You do not want to risk the rejection of your box at the shipping center.
- Do not put prohibited items inside of the box guns, ammo, pornography, flammable or explosive items.
- You must write the complete name, address, and phone number of both the sender and recipient. Make sure they are clearly visible and not covered with tape.
- When filling out your shipping forms you are required to provide your current drivers license number.
What are your favorite items to put inside your box?
Opening Their First Box
Annierose Manlangit Diez on October 31, 2020:
How long i have to waits the empty box that i order its already 2 weeks, until now haven't delivered,
Trent on September 04, 2020:
Do you have LBC in Fort Worth Texas
Susie on July 18, 2020:
Do you have lbc in shelby township michigan? Is there any closer lbc?
Isabella Celadena on February 18, 2020:
Where can i ship from in Tampa
Rose on February 03, 2020:
Do you have balikbayan box here in maine ??
Marietta chua on September 05, 2019:
Do you have an agent here in Little Elm Tx ? I want to send balikbayan box to the Philippines
Jocelyn on August 20, 2019:
I want to ship my box to philippines via air cargo.
Do u have an office here in oklahoma?
Ur reply would be highly appreciated.
Mercy on August 16, 2019:
I live here in Oscoda Mi. No one can pick up the box here in Oscoda. Where can i drop off the box close by Oscoda Michigan.?
drew on March 08, 2019:
how much to send a box from tampa florida to Valenzuela Philippines? Where can I ship it from in Tampa, FL? thanks!!!
sandralee Coles on March 05, 2019:
where is the closest agent here in missiouri usa?
Ofelia Newell on January 05, 2019:
I would like to send my used Clothing shoes, etc to Philippines by sea freight.. How can I do it.. Can I order also your standard biggest box and how much is the cost per box.
Item will be pick up here in my residence at Fareham, Southern part of England..
Awaiting for your prompt reply
Maria edlyn espiritu on December 27, 2018:
Where is the closest agent from hobbs,new mexico, usa?
Abigail on December 18, 2018:
How much the price if you send a balikbayan box from chicago to metro manila?
C Mireider on November 28, 2018:
Do you have an agent at Harbeson De 19951 Sussex County area? I would like to send a box to Abucayan Goa Camarines Sur Phil.4422
Robyn on October 12, 2018:
I am wondering if you have a LBC branch in Utah anywhere and if you ship to Cebu-North area.
Jvc Church on October 01, 2018:
Hi,,,LBC do you have any office here in Asheville North Carolina? Plz... Let me know if you have coz I want to send box to Ormoc Philippines.. Thank you ASAP.
mutya holmes on June 26, 2018:
is there any place to send balik bayan box in Orlando florida
mutya holmes on June 26, 2018:
lbc have here in Orlando I want to send box in Philippines
Jo on March 08, 2018:
Didn’t see anything here in Hawaii
Roselynn Rezac on March 06, 2018:
Is there one near Omaha NE
Dennis on March 06, 2018:
How to contact LBC air cargo department.
I need LBC IN FORT COLLINS COLORADO on November 05, 2017:
Hello I would like to know if anyone know where I can send balikbayan boxes to the Philippines, I live in Fort Collins , Colorado , I have been looking for a while, thank you
Karl on October 01, 2017:
I am thinking about moving to Batangas Philippines. That would be the Luzon region. I am planning on shipping about 10 plastic boxes: 18x24x16
May I enquirer what would the cost be from Lantana, FL to Luzon, Philippines ? ?
Rebecca on September 21, 2017:
I need contact number here in houston tx. Thanks
Marie on August 07, 2017:
Can two seperate packages have the same tracking number?
Frances Cheeks on June 15, 2017:
Need to ship box to Mindoro, PI, need closest agent to Columbia, Missouri.
Bruce on April 12, 2017:
what is your contact information in Houston, Texas.
grace on February 20, 2017:
im here in georgetown south carolina the hae office here?
Elva shumate on January 22, 2017:
Do you have branch here in colorado springs?
ROBERTO SALVANTE on January 20, 2017:
I WOULD LIKE TO SEND BOXES TO THE PHILIPPINES FROM NEW YORK. CAN YOU PICK IT UP HERE IN LONG ISLAND?
Lawrence Siler on January 13, 2017:
I want to send a box and I live in North Carolina. Is there an agent or office here?
Patty Howard on December 29, 2016:
I want to send a box I live in New Jersey where can I go or get a box?
David on December 19, 2016:
Just wondering if LBC can freight house full of furniture to Roxas City, Capiz. Thanks
Raquel Jordan - firstname.lastname@example.org on December 14, 2016:
Do you know of any LBC office in Philadelphia? My friend wants to send an LBC to the Philippines and he doesn't know where and how? He was a former US Peace Corps Volunteer in the Philippines. He lives in Philadelphia, PA. Do you know of any LBC office in Philadelphia? If so, may I have the address please? Thank You.
Felicity on November 26, 2016:
Do you guys have an LBC outlet here in Houston TX?
sharol on September 24, 2016:
hi how to order box and when i can drop my box to Philippines its my first time to send .
JayGee on September 15, 2016:
Is there an LBC agent in Colorado to ship boxes to Philippines? Please provide website, email, address and/or phone number for them. Also, I am interested in becoming agent for the same in Colorado. Please help :)
Arcticbushpilot123@yahoo.com and please use "Balikbayan Box" in the subject line so I know it's a real message.
imee on September 11, 2016:
hi good evening malayasia to laguna medium size how to pay per kg or per box tq....pls reply
Leslie Lawosn on August 07, 2016:
I have a couple of boxes to Baguio. Is this a possibility? Do you pick up in Alabama? How much is the cost?
Cathy yu on June 25, 2016:
Hi! Do you accept shipping of used television to the manila Phils?
Jenkey c. Carl on June 02, 2016:
Hi,,,LBC do you have any office here in Charlston South Carolina? Plz... Let me know if you have coz I want to send box to Iloilo philippines.. Thank you ASAP.
Merian on March 12, 2016:
Do you have an office in Houston Texas?
tess on December 26, 2015:
do u have office in Oklahoma? Thanks! If not, how to bexome an agent?
luis torres on December 15, 2015:
WHERE THE CLOSES LOCATION IN CONN
junna prentis on December 03, 2015:
looking for and agent in Adelaide to send the box
Arlene petilla on October 01, 2015:
Do you settle insurance vlaims for boxes opened by customs?
CATHY on September 07, 2015:
Hi, do you have branch office closer to toledo ohio?
Irish on September 04, 2015:
What's your say about the boxes being opened by the Philippine bureau of custom? We've heard a lot of bad news like items being stolen from the boxes being inspected, how safe it is to send a box to the Philippines with all these issues about bureau of custom?
Sally on August 19, 2015:
Hello... I'm from New York .. I wanted to send package to Philippines... Can I have your address here I. New York and number...?
John on August 16, 2015:
How and where do I get a box to fill. I am in W Russell Rd in Las Vegas, NV 89113.
jon norberg on July 30, 2015:
We lived here in Lebanon,Oregon and we have LBC Balikbayan Box ready to pick but we can't find Lbc branches here in Oregon. we wanted to call them to pick up our box but we don't know the address. would you mind to know us if there is any branche here in Oregon? we want to know the telephone no. so we can call them. thank you and we need your response sooner
Edelyn on July 21, 2015:
I want to send balikbayan package to philippines.how will i contact lbc here im kuwait..
leastamplbc (author) from Fowlerville Mi on June 08, 2015:
We are the closest LBC Agent to Alma Mi.
Hazel on June 07, 2015:
Anyone who knows a balikbayan box agent near Alma, Michigan, please let me know. Email me at email@example.com
Or any info. how to ship stuff to the Philippines? I am moving back.
Jerry Dumancas on May 27, 2015:
Apply LBC agent in Karratha WA, Australia
Doug Lee on May 27, 2015:
is there an agent in washington dc?
JOHN on May 24, 2015:
Do you accept delivery of items ordered for packing and shipping to Davao. If not could you recommend someone or how to find someone in the U.S.. Thank you for your help John
Belinda on May 23, 2015:
Hi! I just want to know if you have delivery agent here in Georgia I want to know the phone no. thank you!!!!!!!!!!
Cynthia on April 16, 2015:
I want to know how much is the rate to send a big screen tv thru Lbc to Manila
Elsa Yarmac on April 14, 2015:
I live in Georgia, near Atlanta. I just want to know LBC in Georgia's address, phone number, and delivery representative. Thank you.
Edy van Midde on March 27, 2015:
As a Dutch volunteer for a Foundation in San Jose, I was among Filipino craftsmen made products that I want to bring to market in the Netherlands. The yield is then for the Foundation. How do I get these cheap products in the Netherlands?
Gary on February 02, 2015:
I have a 37 inch long, 17 wide, 14 inch high foot locker I want to ship from Florida to Bulacan, on Luzon. It weighs 55 lbs. Can this be shipped using LBC?
Judy Baker on January 18, 2015:
Still waiting for Christmas Boxes to be delivered we sent them is October and still showing in customs
Jonathan BJ. on January 08, 2015:
What is the address of your office here in Houston,Texas? Thank you
Chie on December 28, 2014:
Hi sir madam bakit po napakatagal ng balik Bayan na piña dala ng sister ko mula nung sept hang gang ngayun wala pa rin sbi nyo express pa dala kayo patunayan nyo na tala gang express pa dala kayo
Steven on December 05, 2014:
LBC told me in Las Vegas, Nevada they no longer ship electronics to Philippines how do I get her Christmas gift there ?
KIMO on December 04, 2014:
Can I ship from one LBC office in the US to a LBC office in Philippines,as my address will be a hotel until I get a PO Box?
alice sales on November 25, 2014:
meron bang LBC forwarder dito sa Ft Lauderdale Florida puntang pilipinas
Luziminda Crumrine on November 12, 2014:
Dear sir madam. Bakit subrang late ang box ko ngayun papunta ng Angeles clarkview. Nag aalala ako sa mga napapanoon ko sa balita ninanakaw yung mga boxes. Wala pa naman ng yayaring insident na Ganon Mula pa noon jan na ako nagtitiwalang mag padala sa Tangshan nio LBC. Twing tawag ko pa iba iba ang ang schedule ng delivery. Sana Mai deliver na para sa bday ng APO ko thank u so much for your kindness Lucy....
Estella Pascua aktaş on September 25, 2014:
How much your rate for 1/ 20 contaıner?
angelus salas on September 25, 2014:
If i want to send a package to the philippines,im here to qatar how much will it cost?60×60×60 box size then i have one play bed for baby.
elsa nagano on September 15, 2014:
I wnt to send some stuff to Manila can I use a box from Sansu and what no. can I call you becauce the no that I have nobody is answering and how can I have a box from LBC. I'M FROM qUEENS n y
Oscar monterrosa on September 05, 2014:
I need boxes, you're the best!
Wilson on August 28, 2014:
I want to send some automotive parts for my brother in Tandang Sora Quezon City. Do they have an office near Long Beach California.
elizabeth on August 14, 2014:
How can I have a box
Lourdes P. Morales on August 08, 2014:
I would like to ship old upright piano in Las Pinas City, Phil. Please refer me to an agent , I'm from Washington, D.C. USA, my tel. (202) 248 6843. Looking forward for your immediate reply. Thank you.
Greg on August 01, 2014:
I have a variety of items to send to Bethel Bible College in Malinta Philippines. If I use 17 x 18 x 28 box what would the cost be for me?
Florence on July 27, 2014:
I want to know if I get a box how many months can it stay on me until I send it to the Philippines??