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Things You Need to Know About Technology and Digital Transformation

I’ve been working in the IT project management space for the best part of 20 years. Digital transformation is both my joy and my gift.


Modern technology and digital transformation are two ways a business can survive today by using advanced levels of tech and processes that are out there. By transforming your business, you not only get it online and to a much bigger audience but are also able to reap significant benefits of this move in the future.

ITPro lists 5 reasons why digital transformation is absolutely necessary.

Digital transformation means bringing your products and services to the internet. The internet is growing on a daily basis and thousands of people would want to use your products and services. The internet can take your business to the sky, but only if used properly.

All the big businesses of the world are already on the internet. It’s very simple, get your business to the internet efficiently or risk its death. Decreased cost and fewer risks are two obvious major advantages. Keep the business updated with the latest trends and make good money for years to come.

Technology and digital transformation need to go hand in hand. Your personnel and processes need to be managed efficiently in the future. The change shouldn’t be sudden, but gradual and steady.

But enough beating around the bush and let’s get to the point! These are the five steps a business can use to implement modern technology and business transformation efficiently and effectively.

1. Setting a Goal:

Using modern technology and digital transformation requires determining your goals. This is the most obvious step. Is your audience going to be the same as it currently is? Will there be newer ways to reach newer audiences? What about existing products, and maybe any new ones to be sold?

Big decisions and strategies need to be addressed and decided upon over here, so care must be given to this step. The top-level management needs all the feasible ideas they can get. Holes and inefficiencies that exist within the organization and plans need to be identified and addressed quickly.

2. Technology and Digital Transformation for Your Company:

If the biggest yellow cab service in NYC can file for bankruptcy because of Uber taking over, then believe us when we say this, no one is safe from digital transformation and modern technology.

Massive changes are coming into the automobile industry all over the world, as an example. Even if companies who aren’t interested in researching and developing self-driving and cars that are electric, they’re forced to do so because of the rising competition in that sector and also for having a fear of being left, first in the dust, and then as a footnote in books of history.

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This needs to be considered much, much earlier in the planning and development phases. The sooner these challenges are considered, the sooner all the risks, hurdles and rewards will be noticed as well.

3. Designing All That’s Planned Thus Far:

The end-user experiences need to be known well before implementing any new strategy. What will be the impact on the users of this on the employees or customers who will use this product or service? Consider existing technologies but also the technology that might be in common use in the future.

Technology and digital transformation demand end-user experience be intuitive. OpenView lists 3 ways to have a faster and much more intuitive user experience.

No matter who is using the end product, it should fulfil all the demands an end-user may have from it. Whether it’s a customer getting some grocery done online, or your finance department checking financial records, all of it needs to be done with an intuitive experience.

4. But What About Our Current Standing?

The first three steps mentioned here talk about the future. But this step talks about the present. All existing processes, apps, tools, and software need to integrate with your new plans. Your strategy’s components that are critical need to be discovered and addressed in their earnest. All areas where current processes cannot work need to be done away with quickly and replaced with newer technology and methods. Integrating technology and digital transformation into your current business is quite a feat, and needs to be executed steadily to make it as free of issues as possible.

5. Adjust Your Current Infrastructure to Suit New Technology and Digital Transformation:

You need to have a committed and dedicated group of professionals on your team who know how to get your business. Chief Digital Officer (CDO) and Chief Information Officer (CIO) needs to be established as positions within the company in order to supervise and oversee this entire process. In case a person with the required level of expertise cannot be found within the organization, you may need to bring someone from outside to get the job done.

You might need outside people or agencies to hire better-qualified employees for the future. Upgrades might be needed in the training process as well. A whole new business culture will develop out of this move of digitally transforming the business.

Well… (let’s wrap it up)


To sum it all, these five steps can take a business to new heights of success, but only if they are used wisely and effectively. There might be other factors too but we have compiled the most common ones a business might face.


© 2021 Mudassir Iqbal

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