Introduction & Requirements
In this article, I'll show you how to setup Microsoft Outlook to send and receive email from your ISP or web hosting account. These instructions apply to Microsoft Outlook 2003 and later.
Please note that the steps may differ slightly depending on your email account. This article uses an email account on Justhost as the example.
Buy Microsoft Outlook (bundled with Microsoft Office)
For you to be able to send and receive email from from your ISP or web hosting account, you'll need:
- A copy of Microsoft Outlook
- A Windows PC
- An email account on your ISP or web hosting
- Your email server settings
For item 4 above, you need the following details:
- Mail server username and password
- Incoming mail server
- Outgoing mail server
- Outgoing mail server port
These details should be provided by your ISP or web host when you signed up. If you can't find these details, contact them to find out what they are. You can also see this Hub on How to Find the SMTP Host Name and Address of your ISP.
If you're setting up an email address from your web host, you can also find your email server details from the webmail page. The screenshot below is from the Justhost webmail interface, and shows where to click to find your email server settings.
On the next page, you should see your email server settings information like this.
Steps to add a new email account in Microsoft Outlook
Launch Microsoft Outlook.
1. In the application menu at the top of the screen, choose Tools → Account Settings.
The Account Settings dialog box appears.
2. Under the Email tab, click New
The Add New Email Account dialog box appears.
3. Fill in the details in the New Email Account dialog box.
Be careful to enter the information accurately — especially your e-mail address and password. Otherwise, your e-mail won't work.
Select the 'Manually configure server settings or additional server types' checkbox. Click Next.
4. Select the correct email service
The Choose E-mail Service screen appears. Select the 'Internet Email' and click Next.
5. Fill in the email server settings from Step 1
The required information on this screen is the details you collected in Step 1. Fill in the details in the boxes provided.
6. Setup advanced email server settings
Click the 'More Settings' button. A new dialog window appears. Select the 'Outgoing Server' tab.
Select the 'My outgoing (SMTP) server requires authentication' checkbox. Ensure that the 'Use same settings as my incoming mail server' option is selected.
Next, select the Advanced tab.
Under the Advanced tab, type in the Outgoing server (SMTP) port number.
7. Save and verify your email account settings
Click OK to return to the Add New Email Account window. Click the 'Test Account Settings' button to ensure the settings you've entered are correct.
If you see the above window, congratulations! You've successfully set up an email account in Microsoft Outlook.
Need help? Post your question in the comments below and I'll try my best to answer them!
Ankit Prakash from Patna, India on February 09, 2015:
when I click on 'Test setting' it continousily display a message 'Enter Network Password'.How to stop this message ?And above you say contact to your 'Server adminstrator or ISP'how we do this?
Pharmd330 on October 12, 2014:
Very nice site!
Johna616 on October 06, 2014:
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aria par on November 10, 2013:
all test not complete / some error occurred while processing the test .list of error below.
- Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
- Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
How i connect to my incoming (POP3)and outgoing email server?
blogjunkie (author) on March 31, 2011:
Thanks kshankin. It's my 1st Hub, I wanted to make a good impression :)
kshankin from Rochester Hills on March 31, 2011:
Very thorough indeed! Great Hub!