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How to Change Your Mobile Network Without Changing Number in India

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Wanted to change your mobile phone company, but couldn't because you wanted to retain your number. Now to our rescue comes the mobile number portability which was introduced by the Telecom Regulatory Authority of India (TRAI). TRAI is the regulating authority which on behalf of the Department of Telecom keeps a check on the mobile phone operators in India.

One thing to keep in mind is that the feature only applies to cell phone users and not fixed lines. For example, a number such as 9322xxxxxx with the service operator of Reliance can be changed to a service of Airtel retaining the same number. This feature does not apply as a whole to the company, it only applies to mobile phone operators. Like a fixed line from Airtel cannot be changed to a fixed line of say, Reliance.

Mobile number portability is a feature which many countries around the world already have. Countries such as Brazil, Denmark, Germany and many others started this facility way back. In India, the process of changing your service operator can take up to 7 days (more for Northeast states and Jammu Kashmir, as much as 15 days). On the other hand, many developed and not so developed countries make this process within few hours. We can avail this service by paying Rs 19 while our counterparts from around the world can avail this service free of charge.

Change your operator without changing your number.

Change your operator without changing your number.

How to change your Mobile Phone Operator

TRAI has made the process of changing your operator fairly very simple. As a customer, you just have to take a few steps to change your service provider.

Step 1) Send an SMS to 1900 in the following format: PORT followed by your number - eg. PORT 9322xxxxxx.

Step 2) You will get an SMS reply that contains a unique porting code (UPC). UPC will be valid only for few days. UPC is an 8-digit alpha-numeric code. If you lost track then send another SMS to get your new UPC. The expiry date of the UPC will also be mentioned.

Step 3) Visit the nearest service center of the new operator for which you are applying.

Step 4) Fill the required Customer Acquisition Form (CAF) and submit your documents.

Step 5) You will get a new SIM card. Just follow the instructions given by your operator.

Detailed Instructions For Changing Your Operator To

Reasons for Changing Your Operator

  • You may like to switch from post-paid to prepaid.
  • You may want to switch from CDMA to GSM. This is the reason why I changed my number. I was awaiting MNP from so many days. The handsets which GSM has on offer are vast. You have so many to choose from, Nokia, Samsungs and not to forget those fancy out-of-this-world Chinese made cell phones (joke intended).
  • You feel that your service provider does not have proper network coverage or there is a limited network at your home/office.
  • Your operator does not have usage plans that suit you.
  • Also, the recent Supreme court judgment which canceled licenses of operators such as Uninor etc. can be a reason for you to change your provider while retaining your number. If this concerns you then you should take steps to retain your number. The supreme court has given a total of 40 days to the government from its judgment to cancel all the licenses and re-allocate the spectrum. There can also be chances that your provider's license got canceled and they got it re-issued when the government re-allocates it. So, you never know if the judgment will affect you or not. Consider your choices smartly.
  • There can be many different reasons that may concern you and finally, you have decided to change your operator. But there are few important points to remember if you are going ahead and changing your number.

Important Points to Keep in Mind

  • If you recently bought a new number then the number cannot be changed within 90 days. Also if you availed the feature of MNP and further want to change your number to another operator. Then there has to be a gap of 90 days. Any which way there has to be a gap of 90 days before you can once again apply for MNP.
  • If you like you can also retain the technology that you are using. For example, present CDMA to new CDMA operator or present prepaid to a new prepaid operator.
  • If you are a prepaid customer, then use all the balance before applying for mobile number portability. This is because all the balance becomes unusable once you change your service provider.
  • If you are thinking that you can change your service provider even if you have existing dues. Then, think again because your application to do so will get rejected. Pay all the bills and apply for MNP.
  • As I said, one has to pay Rs. 19 to avail this facility. Not a hefty amount though.
  • The process should take at the maximum 7 days. TRAI has made it mandatory for operators to make the process hassle-free for customers. One such thing is that your number will only dead for about 2 hours, that too, at the nighttime.
  • Always give thorough considerations and then decide to avail this facility. Wrong choices will further aggravate your problem.

One trick that I would like to give here if you are not satisfied with your present operator. Then call up the customer service number and tell the representative that you will change the operator and cite your problems. This may work, may not work. Just give it a try, you waited so much time, wait some more time and see if it works.

If you have made your mind to change your present operator to any other operator then follow this steps.

A Happy Customer - Courtesy Mobile Number Portability

© 2011 Aarav

Comments

samsam93 on September 15, 2018:

Step 1: Obtain your Unique Porting Code (UPC) by sending an SMS from the mobile number you want to port to the number 1900 with text message starting "PORT" followed by a space, followed by your 10 digit mobile phone number.

E.g. "PORT 01234567890"

You will automatically receive a Unique Porting Code (UPC) from your existing service provider.

Step 2: Visit the nearby Store to which you want to port your number with your Aadhar card and UPC obtained via https://subwaysurfers.vip/ , https://psiphon.vip/ , https://hillclimbracing.vip/

samsam93 on August 23, 2018:

Step 1: Obtain your Unique Porting Code (UPC) by sending an SMS from the mobile number you want to port to the number 1900 with text message starting "PORT" followed by a space, followed by your 10 digit mobile phone number.

E.g. "PORT 01234567890"

You will automatically receive a Unique Porting Code (UPC) from your existing service provider.

Step 2: Visit the nearby Store to which you want to port your number with your Aadhar card and UPC obtained via SMS in step 1

Nirusha on December 11, 2015:

Thank u for ur guidelines...as u told for portability it costs only 19 rs...Then why these people are charging 100rs for portability..

bkash on October 06, 2015:

I am using reliance gsm but there no network in my village I want to change this into idea , how can i do plz help me

rajesh on September 14, 2015:

I am a customer of aircel network and I want to change my operator to idea without changing number

SKS on August 29, 2015:

Excellent article.

shaik on August 05, 2015:

Not coming network

nilesh pathak on July 22, 2015:

There is some problem in my sim card,so l take a new micro sim.can my old number remains

ankita singh on July 15, 2015:

I am using uninor card I don't want to change no. only operator.

So please tell me how to change it.

AMRITA ROY on July 09, 2015:

Docomo 2G network is very poor and slowdown,2ndly you have no 3G providor,so I want to be changed network for 3G speed.I want to preffer for aircel.

Aarav (author) from Mumbai on April 21, 2015:

@Chinmay Yes now you can retain your number even if you change your circle.

Chinmay on April 20, 2015:

Thanks mate, this is really helpful.. I has shifted from Thane to Mumbai and the new update means that I can change my number from Maharashtra Circle to Mumbai circle without having to change my Operator : Vodafone.

Is the date you have mentioned confirmed? 3 May..?

Daniel Dhayanithi. D on April 13, 2015:

I want to change my Reliance CDMA Network to Virgin because of better services.Is it possible in same HAIER Mobile?

shilu on March 23, 2015:

I am using uninor card I don't want to change no. only operator.

So please tell me how to change it.

Aarav (author) from Mumbai on January 28, 2015:

@Shiva No you cannot change your service circle. In future there might be some solution for this but as of now you can't.

Shiva on January 28, 2015:

I am using vodafone number (delhi)

& i want it to be convert in any network in Mumbai , is it possible ?

If yes then how..?

NISTALA SRINIVAS SHARMA on December 08, 2014:

no signal in my room inside vskp to much problem

yusudkhan786@gmail.com on December 01, 2014:

I want to change my airtel mobile number to vodafone . already port my airtel number.my port ID is av 381988.how to done this ?

Abhishek on March 05, 2014:

have changed my 2 aircel mobile number to airtel portablility from my number to other two number if i contact it is saying does not exist

k.raju on December 14, 2013:

Airtel Sim change at bsnl

khader on November 09, 2013:

i have a reliance gsm please say me how to change my reliance net work to airtel please send me my email is kahder2lali@gmail.com

please send me uargent.....

prince on October 03, 2013:

can i do portability from TATA INDICOM (CDMA) TO UNINOR

Aarav (author) from Mumbai on June 19, 2013:

@sethu Please get in touch with the local Airtel centre, I'm sure they will help you resolve your problem.

sethu on June 18, 2013:

i have changed my 3 aircel mobile number to airtel portablility from my number to other two number if i contact it is saying does not exist

bala on February 21, 2013:

my number not fancy

RAMAN on December 05, 2012:

Can i port, docomo TO vodafone Is that any problem vil cum?? help me guys!!!!!!!!11

Vipin V on November 15, 2012:

Recently when 2g auction was held, my videocon SIM (mumbai circle) is not getting any signal. This is affecting me, i am unable to communicate. I want to retain my number. How will I do it now? I am unable to send SMS for the portability code, as there is no signal.

Rahul on October 25, 2012:

Does works Tata Docomo CDMA chip in Vergine CDMA Mobile ?

raju on October 18, 2012:

mera bsnl ke number ko port kar raha hoo lakin upc code mujhe nahi mil paa raha kyo

Pranav on October 06, 2012:

pLZZ tell me how to convert and Rel. cdma to rel. gsm..!

salman qureshi on September 14, 2012:

i have a huge network problem of rel-gsm in ma office.............

Bharat Panaskar on August 31, 2012:

My card is a govt. airtel card . The plan of Rs 995 recharge was giving the validity of a year and atalk time of RS380 is stoped without notification . Only for validity Rs 200 per month is not affordable.I want to change this to the best facility with a normal card.

Gopal Chandra Bawali on August 24, 2012:

I want to change my Airtel mobile number to Reliance CDMA.I already port my Airtel number.My port ID is AV 381988.How to i done this?

anup biswas on August 12, 2012:

can i port.. virgin to docomo..? i am very much confuse becouse both are tata teleservice

Arnold Bond on July 06, 2012:

So now, how do i change from bsnl to reliance online ? Thanks.

Aarav (author) from Mumbai on December 24, 2011:

@Rohini Sorry for the late reply but yes the status remains the same.

Rajesh Jangra on December 22, 2011:

This information is vital for the mobile users. It help to widen our circle and network with new possibilities.

Rohini on November 29, 2011:

I have a vodafone Mumbai cell no, and would like to retain if I move to Bangalore. According to your article, this is not possible, right? Just wanted to reconfirm, current status on this issue.

jadav mihir on November 03, 2011:

it's very goog srvice

Aarav (author) from Mumbai on August 27, 2011:

Hey, thanks Anamika for your valuable comment and glad it helped.

Anamika S Jain from Mumbai - Maharashtra, India on August 27, 2011:

That was helpful! I have a virgin mobile number which I have wanted to change to vodafone because of better services. Thanks for the Hub!Voted up!

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