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How to resolve "Microsoft Office 2010 Professional encountered an error during setup"

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Cannot Microsoft Office 2008 or 2010? In this article you will find really working solutions for “Microsoft Office 2010 Professional encountered an error during installation” problem that will help you to smoothly complete the MS Office installation with no errors. Step by step Solution for resolving the error Ms Office 2010 installation error. Is a very common and general error, there are lots of solutions which are mostly meaningless and time wasting. The fixes work in all versions 2010, 2007 and lower and on all systems.

MS Office Installation Error:

As Microsoft instruction for installing the MS Office never shutdown or turn off the system until the installation completed. Most of users care about this, and we know that Every Time Every Things are not Remain same...!!

So by accidentally or by mistake or due to some uncertainty during MS Office installation, our system gone to Shutdown or Turnoff ...Oooooh Shit... :(

After turning on the system we try to complete the MS Office Installation...but face the headache error as like mention in below pix:


Now we are stuck here... :( Believe me is really a hard moment, when you want to just open a MS Office file for confirmation some little thing... and MS Office give you that error again and again...with little tension and more headache in Bonus.. ;)

The first solution comes in our mind to delete the MS office folder that recently created (in C drive - Programs Files - MS Office) during MS office Installation....

And the second solution comes in our mind (we also afraid to do that one) to restore the previous state of Windows image (if we have) or install a fresh Operating System again...:(

These actions take too much time and also not a good solution.

There are also some other ways to solve that MS Office installation problem but sometime its works and many time we face again Installation problem.

Better Solution:

With Just only 10 easy steps, believe me these are really easiest way and Never Ever forget the last step.... ;)

  1. Open Start Menu or Run option
  2. Type "services.msc" (without apostrophe )
  3. Find a Service named Windows Management Instrumentation
  4. Right click on services & choose Stop option
  5. Again Right click on it and now choose Properties option
  6. From the General tab, change Startup Type to Manual
  7. Now Start the service again by clicking on Start button
  8. Restart the computer and log-in as Administrator account
  9. Execute the MS Office installation file (setup.exe) again... :)
  10. So, start the work with Smiling Face that looks Really G00d on your Cute Face ;)

Windows Management Instrumentation (WMI):

A short intro about WMI, Microsoft has released a new diagnosis tool that helps IT Administrators for diagnose and repair problems, such as application errors or scripts that used to work are no longer working.

Windows Management Instrumentation (WMI) is the infrastructure for manage data and other operations on Windows-based operating systems. We can write WMI scripts or applications to automate Administrative tasks on remote computers but WMI also supplies management data to other parts of the OS, for example System Center Operations Manager (SCOM), formerly Microsoft Operations Manager (MOM), or Windows Remote Management (WinRM).

WMI can be used in all Windows-based applications, and is most useful in enterprise applications and administrative scripts.

WMI is designed for programmers who use C/C++, the Microsoft Visual Basic application, or a scripting language that has an engine on Windows and handles Microsoft ActiveX objects. While some familiarity with COM programming is helpful, C++ developers who are writing applications can find good examples for getting started at Creating a WMI Application Using C++.

For More Information about WMI, please follow the below link:

Scroll to Continue

Windows Management Instrumentation (WMI)

For Domain environment, I set the "Windows Management Instrumentation" service to start automatically in the default computer Policy - Computer Configuration - Windows Settings - Security Settings - System Services - Windows Management Instrumentation. I set this computer policy to ensure that WMI was running on all computers in the domain, so that I conduct a software / hardware record. What discovering is setting this policy breaks many application installations including MS Office 2010.

By disabling this policy & then opening a command prompt (cmd) on the affected machine, typing gpupdate /force command and rest the computer, logging as a domain administrator(s) or local administrator(s) account, install MS Office Pro Plus 2010 without any error.....!!

SO, if you are in a domain environment, my suggestion is to must update Group Policy Object (GPO) for the WMI service setting and Disable it, even temporarily.

Steps in Graphical Mode:

Is the human nature, some of easily understand and remember the things for long time after visually seen them. I also added some pix for Visual learning persons as I am too visual learner... ;)

Lets follow the bellow steps with very short descriptions:

Step 1:

After opening the Run option type services.msc command as shown in below pix, then press Enter key or Click on OK button. By Pressing Windows Key + R can easily open the RUN option.

or you can also open the services window in Windows Vista or 7 from start menu, just click on to Start menu button and then type services in bottom search section and click on the services option that appears on the top in the Start menu.

Run Option Dialog-Box

Run Option Dialog-Box

Step 2:

when services window appears on the Screen,scroll down the context so easily find the Windows Management Instrumentation (WMI) service. After find then stop this services by right clicking as shown in below pix:

Services Window

Services Window

Step 3:

After stopped the WMI services, Right click on that service again and now choose Properties. A dialog-box appears on the screen, remain in the General Tab go to the Startup Type section of this dialog-box and change the setting by selecting Manual option.

WMI Properties

WMI Properties

Step 4:

After selecting the manual option please click on Apply button and then again start the services by clicking on the Start Button as shown below:

Start WMI Service

Start WMI Service

Step 5:

Now Restart the computer, when its back then install the MS Office again by clicking the installation file like setup.exe and at least you got the Completion message.

MS Office Installation Completed

MS Office Installation Completed


Ammad (author) from UAE on October 18, 2015:

dears What kind of error you faced after following the above mentioned procedure... please let me know!

RG17 on October 17, 2015:

Still not working for me too...

Max01986 on June 16, 2015:

Still not working for me neither

mansoor on April 20, 2015:

not yet work ....wast..

Raymond on November 16, 2014:

Its still not working for me :(

Nasif on June 09, 2014:

good its working

Heebaa on June 09, 2014:

nice helpfull

J.J on June 07, 2014:

Keep it up buddy...Nice work man

Vishwa on June 05, 2014:

feeling happy after follow the step, Thanks man

Sid on June 05, 2014:

Is very very helpful thanks buddy

Jaff on June 05, 2014:

Great solution

Khalid on June 01, 2014:

thumbs up .... my problem is sove thank you ITminds

Ammad (author) from UAE on June 01, 2014:

Thanks for appreciation

Fahad Iyaz from Multan on May 29, 2014:

Great work .... very use fulll ......

Majdy on May 28, 2014:

Good work

Joel on May 26, 2014:

oooh yah it is help full ;)

Shahab on May 25, 2014:

very helpful ... great work IT minds... (Y)

Hassan on May 24, 2014:

Niceeeeee Man

Huda on May 23, 2014:

wawooooo really good work

Fahad on May 15, 2014:

really great work ... (Y)

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