Updated date:

Help! My Computer Screen Is Flashing Blue!

Author:

Nell is a trained Psychologist and lives in London England. She has been writing since she was a child.

Blue screen alert

Blue screen alert

F8 to the rescue!

I had a computer virus suddenly flash up on my screen. I used my anti virus, but not a lot happened. Then as I tried to 'go back to earlier setting' in my control panel, something happened.

As I turned it off, and back on, I got stuck on the blue sign in screen. But the sign in didn't happen. What did happen was the blue screen started flashing, but it didn't stop!

After a couple of hours sheer panic I finally discovered my saving grace! The F8 button!

Here's how I did it.

Flashing blue screen - WARNING! If you have Epilepsy don't watch.

F8 key

F8 key

The Cause of it all.

I was fine, typing away, checking on facebook and so on, when boom! Virus flash! And then about 10 tabs opened up! Oh no! I grabbed the computer and starting hitting all my anti virus buttons.

But for some reason they didn't work! So I tried rebooting, but of course that won't get rid of the virus.

At this point I headed over to my control panel and grabbed the 'get back to an earlier setting' In System Restore.

You will find it in the control panel of your PC.

This was fine for a while, but then all of a sudden......

Everything started flashing!

So I quickly turned off the PC.

But it can happen for other reasons too...

It wasn't really me turning off the PC that made the screen flash. But it certainly didn't help.

After numerous times trying to get into the main menu, and just getting a flashing blue screen, I suddenly realised I could look up the solution on my phone.

I typed in 'blue screen flashing on windows 7' and was surprised to find a few answers.

So I gave those a go. It was the usual thing, turn off, try to reload on safe mode etc.

And maybe sometimes that works. But not for me.

So, what now?

Eventually I found the reference to F8. Now F8 and all the other F's are at the top of your keyboard. I have never really used them before. So here goes!

Now here's the thing. You have to quickly tap the F8 key when you turn on your computer. Keep tapping the key until the screen comes up.

Then you will see instructions such as:

  • Enter in normal mode
  • Enter in safe mode.

And so on. See image below for example.

This is called Advance Boot Options.


Advanced boot options

Advanced boot options

Repair your computer.

I tried all the safe options. With various results. But nothing seemed to work.

Then I went for the obvious!

Repair Your Computer!

Click on the link, and just follow the instructions!

Simple as that!

But that wasn't all.

Advanced Boot Options - then follow the instructions.

Blue flashing screen.

turn off.

let it cool down.

 

Press f8 on entry

make sure you click On at the same time.

then you will see Advance Boot Options

 

Scroll up to repair your computer

follow instructions

This will take a while

 

Then chooseSystem Restore or 'go back to earlier setting'

this will take you back to the day or week before the problem

always choose the date at the top.

 

Open System Restore

Open System Restore

Open System Restore

Computer Virus alert!

There is one thing that by now you would have probably forgotten what with all the hoo ha going on!

Going back in time in System Restore, you are probably going to be carrying that darn virus again!

So yes you can do your virus scans, and no they may have a virus themselves....and the pages you open may still be going nuts so....

Best thing to do?

Go to your 'Computer' near your start up button, and go to uninstall. Find your Google Chrome, Firefox etc that you are using, and delete the whole thing!

Don't panic! For the next part you can open your Windows explorer. You only need it for a few moments.

Then download a brand new Google Chrome! Simple! Bang goes the virus! And what's even better is that a new Google Chrome is quicker and cleaner than the old one you have been using for years!

So, there you go.

If you get a blue/black screen, don't panic. Just follow these easy instructions.

© 2017 Nell Rose

Comments

Nell Rose (author) from England on October 10, 2018:

Thanks Shauna sometimes you just have to try everything lol!

Shauna L Bowling from Central Florida on October 08, 2018:

Excellent information, Nell. Thanks for sharing!

Nell Rose (author) from England on December 19, 2017:

lol! thanks Dianna! I panicked, then sorted it out, phew!

Dianna Mendez on December 18, 2017:

Your words "don't panic" are ones I must keep in mind when I see such errors across a screen. I tend to overreact at times. Thanks for the useful tip!

Nell Rose (author) from England on December 11, 2017:

Thanks Chitrangada, glad to help! :)

Chitrangada Sharan from New Delhi, India on December 11, 2017:

Thanks Nell for sharing this useful article!

I used to feel lost, when something like this happened to my computer. Not any more—Thanks to my children for the tutorial.

Your article is useful and I will be referring to it in future.

Thank You!

Nell Rose (author) from England on December 10, 2017:

Thanks Genna, always good to see you.

Genna East on December 09, 2017:

Computers -- we get apoplexy when we don't have them (at least I do), and apoplexy when we do! I'm a SW gal, but hopeless when it comes to sudden virus attacks and blue screens. That's a HW issue -- well, to me at least. I'm glad your perseverance saw you through, Nell. And thanks for those helpful hints.

Nell Rose (author) from England on December 09, 2017:

Thanks Kari, yes its best to check out all the f numbers, took me ages!

Kari Poulsen from Ohio on December 09, 2017:

Nice job researching and fixing this problem, Nell. The only "F" button I know is F11 to take it out of full-screen mode. LOL, I never even know how I got to full-screen, I just know how to get out. :)

Nell Rose (author) from England on December 08, 2017:

Hi Ardot, sounds great! I will take a look at a Chromebook if and when this one does go down the drain, lol! thanks!

Nell Rose (author) from England on December 08, 2017:

Thanks Flourish, I looked on my phone at google to see if anyone else had the problem. Didn't seem to be a lot there, so I figured it out myself, phew! lol!

Nell Rose (author) from England on December 08, 2017:

Wow! thank you Annie! that's great! and yes I reckon that's what started my malware off, Reveton ! I was on facebook and clicked a link, and boom! thanks for the great info! so helpful. brilliant!

Ardot from Canada on December 08, 2017:

Hi Nell, great article and really helpful "F8" trick!

I'm glad you found the solution, and nice of you for sharing it with us!

I've had to deal with similar problems with windows PC's as well, my long term solution was to get a Chromebook. Three years running with no viruses, and no issues at all.

Anna Haun from USA on December 07, 2017:

Hi FlourishAnyway,

Sorry, I got your name mixed up, the comment was meant for you. I'd better quit multitasking, got too much going on at once. Working on redoing my photo article, chatting on messager and talking to my daughter all at once.

Annie

FlourishAnyway from USA on December 07, 2017:

I’m glad there’s a solution. I’ve gotten this pesky problem notice before and didn’t know what to do.

Anna Haun from USA on December 07, 2017:

Hi Neil,

Very nice article. Last year I had a blue screen with the words to call this 800 number Microsft but it was a scam. Shut my computer for a few minutes, then turned it back on but about an hour later it happened again. I couldn't close the window so I called the number and then my home phone was frozen also, so I turned the computer off and did a reset to factory setting when I turned it back on, and replaced my browsers then I reported it to:

https://www.ic3.gov/default.aspx

Filing a Complaint with the IC3

The IC3 accepts online Internet crime complaints from either the actual victim or from a third party to the complainant. We can best process your complaint if we receive accurate and complete information from you. Therefore, we request you provide the following information when filing a complaint:

Victim's name, address, telephone, and email

Financial transaction information (e.g., account information, transaction date and amount, who received the money)

Subject's name, address, telephone, email, website, and IP address

Specific details on how you were victimized

Email header(s)

Any other relevant information you believe is necessary to support your complaint

https://www.fbi.gov/news/stories/new-internet-scam

“We’re getting inundated with complaints,” said Donna Gregory of the Internet Crime Complaint Center (IC3), referring to the virus known as Reveton ransomware, which is designed to extort money from its victims.

Reveton is described as drive-by malware because unlike many viruses—which activate when users open a file or attachment—this one can install itself when users simply click on a compromised website. Once infected, the victim’s computer immediately locks, and the monitor displays a screen stating there has been a violation of federal law.

The bogus message goes on to say that the user’s Internet address was identified by the FBI or the Department of Justice’s Computer Crime and Intellectual Property Section as having been associated with child pornography sites or other illegal online activity. To unlock their machines, users are required to pay a fine using a prepaid money card service.

“Some people have actually paid the so-called fine,” said the IC3’s Gregory, who oversees a team of cyber crime subject matter experts. (The IC3 was established in 2000 as a partnership between the FBI and the National White Collar Crime Center. It gives victims an easy way to report cyber crimes and provides law enforcement and regulatory agencies with a central referral system for complaints.)

Please be aware that this virus is a real problem, you can finish reading this artice on the website I listed above. My problem started with a blue flashing then went to my computer/home phone (since I called the number & my phone was connected thur the internet). Yes they do demand money, I was lucky since I shut off my computer then deleted the system out and rebuilt it. Took computer programming 2 years.

Annie

Nell Rose (author) from England on December 07, 2017:

Great idea Peggy, I would have done that if I couldn't figure it out. But I had to think the computer beat me! LOL! I have been known to sit for at least 7 or 8 hours working out how to get rid of a virus on there before!

Nell Rose (author) from England on December 07, 2017:

Thanks Ann, yes I am sure there is something similar to get you to the work screen, thanks so much for reading.

Nell Rose (author) from England on December 07, 2017:

Hi Venkatachari, good to see you!

Nell Rose (author) from England on December 07, 2017:

Thanks Road Monkey, yes I did get a bit scared because that blue screen was so weird! lol! but I soon sorted it out.

Nell Rose (author) from England on December 07, 2017:

Thanks again Janice!

Peggy Woods from Houston, Texas on December 07, 2017:

That happened to us and instead of fixing it ourselves we took our computer to the Geek Squad. Instead of just paying for the one time fix we paid for a year service which includes their anti-virus which supposedly is better. If we maintain a yearly service supposedly next year's price will below.

You are brave to tackle this yourself. Congrats! Kudos to you!!!

Ann Carr from SW England on December 07, 2017:

Useful information Nell. I have Apple computers so it's not the same but some of those things would probably work in a similar way. Fortunately, I haven't had any bother yet!

Ann

Venkatachari M from Hyderabad, India on December 07, 2017:

Very helpful information with easy tips. We often experience some problem or other with these technological gadgets. So, we need to keep some knowledge of repairing these issues.

Thanks for the great information.

RoadMonkey on December 07, 2017:

Yes, those events panic most people. The thought of being without our technology ..... :o

Janice Wald on December 07, 2017:

Hi!

Good tips. Thanks for the warning about epilepsy.

Janice

Nell Rose (author) from England on December 07, 2017:

Thanks Lisa, thank goodness I had a phone to check something! lol! yes that blue screen is pretty scary when you think you may need to buy another one!

Lisa Jane from Maine on December 07, 2017:

Great article. Thanks for the information. This is something that everyone needs to know. Of course, if this happened to me, I would panic.

Nell Rose (author) from England on December 07, 2017:

Thanks Bill, it took a while, but phew! lol!

Nell Rose (author) from England on December 07, 2017:

Thanks again Nikki!

Bill Holland from Olympia, WA on December 07, 2017:

Well despite your assurances I would still panic. LOL Glad you got it back to normal again.

Nikki Khan from London on December 07, 2017:

Thanks Nell for sharing,,very helpful if my computer or tablet gets stuck.

Nell Rose (author) from England on December 07, 2017:

Thanks Frank, it was a nightmare! lol! but at least it got mended in the end!

Frank Atanacio from Shelton on December 07, 2017:

wow.. what an experience.. they say you learn new things when stuff you've never handled before rears its ugly head.. Thanks for sharing Nell Rose.. now I'll know what to do...:)