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My Flip Ultra Mini Camcorder Won't Switch On

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Oh Flip! You Press 'Power On' and... Nothing Happens

What can you do when your Flip Ultra won't switch on and the warranty has expired?

What can you do when your Flip Ultra won't switch on and the warranty has expired?

Flip Ultra Power On Problem

The Flip Ultra is one of the most popular mini-camcorders available. However, one of its known problems is that sometimes it won't respond when attempts are made to switch it on. If the camera is within the warranty period, contact the retailer and manufacturer for advice. Occasionally, this problem doesn't appear until the warranty period has expired. If you have checked the Flip Ultra user manual and followed the troubleshooting instructions, don't panic -- there are several procedures you can try.

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Change the Batteries - Obvious but Essential

Change the batteries and test the camera. If the camera is unresponsive take the batteries out  for 72 hours. This will discharge all residual power from the camera. Replace batteries and test again. If the camera won't turn on, proceed as follows:

There is a Way to Reset the Flip Ultra

Remove the batteries again. Look for a square metal component with a protruding piece of plastic attached. Use a pencil to push this gently down. Wait for a minute. Replace the batteries and test camera.

Check the Flip's Battery Terminal

Check battery terminals are holding the batteries firmly. Remove batteries (yes, again - sorry!) and use a small screwdriver to gently prise them back into place. Check camera.

If All Else Fails

Remove the batteries. Leave camera for 72 hours. Do not replace batteries. Connect camera via USB connection to computer. Launch the Flipshare application and update. Use Windows “Safely Remove Hardware” facility to disconnect USB port.

Replace batteries. On the camera, press Record, Delete and Power simultaneously. When the serial number appears on the screen, power off. Wait a few seconds then switch on as normal.

Tips:

  • Tip Keep a record of the camera's serial number, as well as all packaging, in case you have to return it during the warranty period.
  • In the UK, be aware that the retailer, not the manufacturer, has responsibility for replacing the item if defective, so contact the retailer first.

Have You Solved a Flip Ultra Problem - Leave Tips for Others...

Bev G (author) from Wales, UK on July 06, 2012:

Hi, it doesn't look like a button - it's a squarish piece of metal attached to plastic that you can push down with a pencil. Hold it down for a few seconds, wait one minute, replace the batteries and switch on.

I'm not 100% sure about the newer models, mine would be a couple of years old now.

Jennifizzle on July 06, 2012:

I have the Flip Ultra HD. I know in this you said there's a reset button thing where the battery goes, but where exactly is it? I cant see anything of the sort when I look.

Thanks! :)

Bev G (author) from Wales, UK on May 29, 2012:

Remove the batteries. Leave camera for 72 hours. Do not replace batteries. Connect camera via USB connection to computer. Launch the Flipshare application and update. Use Windows “Safely Remove Hardware” facility to disconnect USB port.

Replace batteries and try a reset by pressing Record, Delete and Power simultaneously. When the serial number appears on the screen, power off. Wait a few seconds then switch on as normal. If it won't switch on, then it is probably a gonner. Contact the retailer and request a repair/replacement.

Elle on May 28, 2012:

Is the Flip Ultra HD supposed to be able to power on when I have the batteries out and the USB arm is plugged into my computer? The thing is dead. Batteries are out. Tried the reset. No luck. Thanks for any help.

Bev G (author) from Wales, UK on February 10, 2012:

Glad to help.

leebee on February 10, 2012:

The reset inside the Flip Ultra worked for me. Thanks for this!!!!!

Bev G (author) from Wales, UK on October 04, 2011:

When you have the camera up and running while connected via USB, you can then switch it off, safely disconnect and replace batteries. It should be working okay.

Stan Smurlick on October 04, 2011:

If All Else Fails

- When do you put the batteries back in?