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Applications and Opportunities of Artificial Intelligence in E-Commerce and Inventory Services

The competition among online retailers has risen because the number of online retailers increases. Retailers compete to possess the sting over their competition with many offers and merchandise discounts. Artificial Intelligence (AI) could also be the new weapon for online retailers.

Applications of AI in E-Commerce

Personalization provides customer-specific customization of their journey in a web retail website supported the user's information collected and stored by the website like user location, browsing history, device and its OS, and therefore the time the user spends on each page. The more a user interacts with the website, the more relevant the personalized experiences are going to be. It provides timely messages and alerts which will be of the user's interest. With the knowledge of users' data and the way to use them, online retailers can change their website interface, send notifications about the foremost demanded products or people who checked out but didn't buy, and offer deadlines on the foremost desirable products.

AI-powered personal assistants on online retailing websites provide answers to customers' simple queries, let the customer realize the status of an order, or find a product from the inventory that matches the customer's product description. Chatbots reduce the time for response as they provide instant answers and take less time than human correspondents, increasing user retention through reminders and notifications and upselling opportunities through the personalized approach.

Image recognition may be a massive hit among users of online retail stores because it helps the customer's journey and proceed to checkout because the customers find exactly what they need. Voice assistants like Alexa, driven by AI, can perform purchasing tasks like adding or removing items, checking the things on the cart, finding out, reordering a previous order, reviewing the shipping status, and checking the supply of a product.

AI content generation tools help create product descriptions for users to form their choices. AI can attempt false reviews on online retail stores since false reviews sometimes discourage users from buying a product.


Applications of AI in Inventory Services

AI-powered technologies can provide accurate information which will be utilized in sales forecasting, which may be a critical disruption opportunity. Possessing the power or technology to accurately forecast the stock sold by a specific date and using past information of the product's sales helps efficiently manage the inventory and save high costs. Having such planning is important, especially if the item is perishable like vegetables and transportation tickets which can be worthless if not sold within a selected period. AI can help the sales division in making decisions about sales by providing information on parameters just like the hottest and least popular item during a specific period, products which will be promoted on a specific day successfully, the impact of sports and cultural events on sales, and therefore the sales probability of getting an understanding of a short-term turnover.

Given the interlinking between two critical aspects of 21st-century life-AI and online retail shopping-it is important to adapt to AI . With Mumbai being the hub of everything modern in India, taking a man-made intelligence course in Mumbai can prove beneficial. AI training from an accredited AI training institute is crucial to face up to the changing world of technology.

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