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7 Common Issues Your IT Team May Be Overlooking

If you’re a business owner or manager in today’s business world, you know how heavily businesses rely on their IT department's strategies to keep your network operational and business processes streamlined. Regrettably, several businesses still haven’t recognized or rectified the IT issues that are likely impacting their businesses security and processes. This lack of focus puts your business at serious risk. However, taking some simple precautions can alleviate many problems and aid in preventing downtime, troubleshooting, and the risks that cause them.

Did you know that the brunt of tech complications have uncomplicated solutions, and that problematic IT challenges can likely be lessened with robust IT strategies?

As a leader, you want your company’s IT process to be streamlined, which includes addressing your workplace’s most frequent IT issues first. With that in mind, here's a list of common IT issues that are often overlooked.


Five Common IT Challenges and Ways You Can Resolve Them

1. Tailor the Time Worked on Tedious Tasks

Being in charge of a plethora of feature requests, daily support inquiries, and feedback is a difficult feat, regardless of the size of your company's IT department.

It may seem like appointing an IT manager to organize and assign tasks would be the right solution, however, that can waste a substantial amount of effort and time.

Think about it this way, most manual, yet repetitive assignments are a result of outdated systems. Right? This is possibly the reason 40% of workers spend their workday taking inventory of each system, working on primary tasks, and illustrating a connection between tedious tasks and out of date systems. This will eradicate the need for manual tasks, while helping your IT staff discover the areas that must be streamlined to decrease time wasted.

2. Scarcity of Internal Employee Security Procedures

Employee security is the most serious technology matter in business today. As a master of fact, of all reported data breaches, a whopping 24% are due to negligent workers. Company data can easily be lost too:

  • Phishing attacks
  • Vulnerable passwords
  • Unauthorized access to data

Create a plan establishing which employees have access to sensitive data and prohibit access when needed. To tackle weak passwords and phishing attacks, it’s important to educate your employees and implement policies such as BYOD (Bring Your Own Device Policy).

3. Software and Outdated Equipment

Using software and equipment that's out of date is yet another IT problem that businesses encounter, especially small businesses. Many businesses can undergo the intricacies of incorporating new software and hardware into their network without much suffering, but limitations on the budget also create concerns for small businesses.

As a best practice, it is critical to maintain routine maintenance on your existing equipment to prevent errors such as freezing, crashing, and performance issues. You should consult with IT experts when needed to stay within your IT department's budget.

4. Broken Processes Won't Work

For most businesses, encountering processes that are broken on a daily basis has become sort of normal to the point where these ineffective processes are hardly noticeable. This is likely the reason you run the risk of going over budget and why certain things don't get completed in a timely manner. It's important to report issues early on, the longer the issues last, the longer and more expensive repairs will be.

Your IT team will have to work to understand your current processes sufficiently, then they'll need to delve in to identify and eradicate all inefficiencies.

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5. Integrating Novel Technology

Before introducing new technology to a business, take the time to evaluate the current hardware to determine if it’s compatible and upgrade where necessary to avoid integration issues.

This can be accomplished easily by enlisting assistance from your current tech support or consulting with a managed service provider. It is even advisable to ask which new technology should be integrated before purchasing to make the transition easier and to ensure it is a wise investment.

6. Data Loss and Recovery

The risk of data loss should be a top concern for businesses regardless of size. Are you aware that roughly two-thirds of a business's staff leave over a thousand confidential files open and vulnerable, unaware of the risk involved? A company can suffer data loss from many events, including:

  • Cyberattack
  • Human error
  • Power outage
  • Equipment malfunction

To safeguard against data and financial loss, it’s important to have a cloud-based data backup system implemented as part of your disaster recovery plan.

Your company’s disaster recovery plan needs to include:

  • Cloud services
  • Backup servers
  • External storage
  • IT Support Contacts
  • Backup, disaster, and business continuity plan

7. A Paucity of Comprehensive Resolutions

The business world is so fast-paced that many companies often go for the quick fix band-aid as opposed to locating and rectifying the root problem, even if it requires upgrading your business’ software and equipment and addressing all possible security risk.

In order to identify the source of IT trouble, you need to utilize performance metrics and KPIs to create a benchmark and guideline determining why the error happened and what needs to be done going forward to prevent it from repeating.

Facing Complexities

As for the realistic challenges confronting IT teams currently, understanding your company’s future business needs is essential for the continual development of your tech landscape. Keep in mind that IT problems can make or break your business.

As a matter of fact. Did you know that just 22% of staff have faith that their corporation’s leadership is on top of their future's IT direction. By staying ahead of the issues, IT departments can successfully propel the business forward.

Conclusion

Companies wishing to get or stay ahead of tech issues within their company need to seek the professional IT services to avoid problems before they can occur. You also want to handle emerging crises straightaway to minimize security risks.


This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.

© 2022 Felicia Powell - FlowerChild Fee

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