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16 "Teladoc" Competitors in Virtual Healthcare

Ritchie is a business-minded guy who likes to share his insights into the world of business.

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It's hard to argue that Teladoc Health is not the leading virtual healthcare company, not only due to their sheer scale but the breadth that they cover as well. This is further accentuated with their acquisition of InTouch Health as well the chronic care solutions that Livongo offers.

Although the virtual healthcare space is super competitive, there's not really a company quite like Teladoc, they certainly have a unique positioning within the market overall. What many don't know is the subsidiaries that they own - whether that's the mental health consumer company BetterHelp or like we mentioned the Livongo chronic care devices and so on.

That said, we have have compiled a range of their closest competitors and the area that they specifically tackle.

#1 Amwell

Formerly American Well, Amwell is a platform that offers on-demand telehealth visits, as well as scheduled visits and urgent care. They boast that their technology helps deliver quality patient experiences with an end-to-end solution for both provider and payer organizations . One of their main differentiators is that they offer urgent care as well as behavioral health and chronic care management, which gives them a more comprehensive offering.

Out of all the competitors out there this is probably the closest comparison and classified competitor to Teladoc, despite that you could argue from a comprehensive revenue perspective that Teladoc is almost 10x the size of Amwell. However, Amwell did just go public in September 2020, so it'll be interesting to see how they do in the coming years.

#2 Included Health

This is actually a very recent merger between Grand Rounds and Doctor on Demand - so it's hard to compare their overall offering just yet. Both companies had fairly similar yet complementary offerings but together they are creating a really compelling solution for employers and health plans.

Doctor on Demand was focused on direct-to-consumer telehealth while Grand Rounds offered a second opinion service as well as expert advice and resources to help people make more informed decisions about their health and care. The goal with the merger is to create a one stop shop that provides personalized, holistic and continuous healthcare for people.

This is still a fairly nascent company in comparison to Teladoc but definitely one to watch given the pedigree of both companies coming together.

3) MDLIVE

MDLIVE is a bit more focused on providing access to board-certified doctors, pediatricians, and therapists for non-emergency needs. They use video, phone, and chat services as well as offer some content and health tracking tools in their app. One of their key areas of focus is chronic care management which they see as the future of healthcare.

MDLIVE has been around for a while and is one of the bigger companies on this list but they don't have the same comprehensive offering as Teladoc. That said, they're still a major player in the space and growing quickly.

4) MeMD

MeMD offers on-demand and scheduled visits with doctors, therapists, and counselors as well as some health content in their app. They focus on being more affordable than traditional healthcare options and work with a lot of major employers.

MeMD is a pretty solid competitor offering a lot of the same services as Teladoc. However, they don't have the same reach or name recognition, which gives Teladoc a bit of an advantage.

5) 98Point6

98Point6 is a bit different than the other companies on this list in that they focus on primary care only. Their app offers access to doctors for text-based conversations as well as some content and health tracking tools. The goal is to provide people with quick and easy access to primary care without having to go through a lot of the hassle

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98Point6 is a pretty solid competitor offering a lot of the same services as Teladoc. However, they don't have the same reach or name recognition, which gives Teladoc a bit of an advantage, plus the new Primary360 offering that Teladoc is in the midst of rolling out will make them an even stronger competitor in this overall space.

6) Talkspace

This a mental health focused company that offers access to licensed therapists for text, audio, and video-based sessions. They also have a pretty robust app with content, tools, and resources to help people manage their mental health.

Talkspace is a very strong competitor in the mental health space and compete more directly with the BetterHelp offering from Teladoc. They're a a lot smaller than Teladoc but have been growing over the last couple of years as the mental health space has seen significant growth overall.

7) Omada Health

Omada Health is focused on chronic care management and prevention. They have a digital program that helps people with conditions like diabetes, hypertension, and obesity manage their health and make lifestyle changes. In addition, they also offer a coach-led program for people who want more support.

Omada Health is a competitor to Livongo , which was recently acquired by Teladoc. They're a bit smaller but definitely one to watch given their focus on chronic care management, which is an area that Teladoc is very focused on.

8) Sharecare

Created by the former CEO of WebMD, Sharecare is a comprehensive health platform that offers a lot of different features and tools. These include access to doctors, personalized content, health tracking, and community support. In addition, they also have a pretty robust enterprise offering for employers and health systems.

Sharecare is a fairly comprehensive offering but doesn't have the same focus on access to doctors and therapists, which is Teladoc's main focus. That said, they're still a major player in the space and one to watch given their strong enterprise offering. They are a bit similar to the Healthiest You side of Teladoc's business.

9) Amazon Care

This is Amazon's foray into the healthcare space and they're currently piloting a program in Seattle that offers access to doctors, nurses, and pharmacists for employees of Amazon and their families. The goal is to provide a more convenient and affordable option for people to get care.

Amazon Care is still in the very early stages but could be a major player in the space if they decide to roll it out more broadly. They have a lot of resources and could definitely make a splash if they decided to enter the market more aggressively.

10) Ginger

This is an on-demand health care business who recently acquired Headspace a leading mental health app. So again this somewhat competes with BetterHelp but also the BetterSleep app that Teladoc has connections to. Ginger is a company we are definitely watching as they have a lot of potential in the on-demand healthcare space.

11) PlushCare

PlushCare is an on-demand primary care company that offers access to doctors via video, audio, and text. They also have a pretty robust app with content and tools to help people manage their health.

PlushCare is competitor in the on-demand primary care space and compete more directly with the new Primary360 offering from Teladoc. They're a bit smaller but have been growing rapidly over the last couple of years.

12) CVS Health

CVS Health is one of the largest pharmacy chains in the US and has been making a push into healthcare over the last few years. They acquired Aetna, a large insurance company, and have been rolling out MinuteClinics, which are walk-in clinics located inside of CVS stores. In addition, they also offer other health services like dental care and eye exams. It's difficult to call CVS least an outright competitor however as they have strong connections to Teladoc Health.

13) Zoom

Zoom is a video conferencing company that has seen massive growth over the last few years. They offer a pretty robust platform with features like screen sharing, recording, and transcription. While they're not specifically focused on healthcare, they have been used by many doctors and therapists for telehealth appointments.

They do have a dedicate healthcare section on their website and have recently launched a HIPAA compliant version of their platform. It's unclear how big of a threat they are to Teladoc at this point but they're definitely worth watching given their growth and recent foray into healthcare.

14) Doxy.me

Doxy.me is a video conferencing company that offers a free, simple, and secure platform for telehealth appointments. They have a strong focus on privacy and security with end-to-end encryption and no sign-up required. While they're not as feature-rich as some of the other options on this list, they're definitely worth considering if you're looking for a simple and secure solution.

15) Doximity

We debated long and hard as to whether to include Doximity as it is a pretty loose competitor. Doximity is a social network for doctors with over 70% of US doctors using the platform. They recently launched a telehealth product called Doximity Dialer that allows doctors to make audio and video calls with patients. The service is currently free while they're in beta but will eventually move to a subscription model.

16) Babylon Health

Babylon Health is a UK based company that offers a chatbot and video conferencing for medical appointments with a heavy influence of artificial intelligence (and with Palantir as a backing to the company with their Foundry software, you have to give some credence to that). They've been around for a while and have raised over $85M in funding. While they don't have a huge footprint in the US, they're definitely worth watching as they continue to grow - really fast!

The Bottom Line

These are just a few of the companies that Teladoc Health is competing with in the digital health space. They're a clear leader in the market but there are definitely other companies to watch. As the healthcare industry continues to move towards more convenient and affordable care options, it's likely that we'll see even more competition in this space.

Overall, virtual health care or telemedicine is still in the early stages of adoption. There are a lot of different players in the space but Teladoc is definitely the leader. They have a strong platform and are continuing to add new features and services. They're also expanding their reach by partnering with other companies to provide care to even more people. With that said, there's still a lot of room for growth in the market and it will be interesting to see how it develops over the next few years.

What do you think? Do you agree with our list? Who would you add? Let us know in the comments! It would definitely be interesting to see what Jason Gorevic's opinion (Teladoc CEO) on how he sees the competition and who he thinks we are missing or probably more likely overestimating! There are plenty of smaller companies that we have our eyes on as well such as CloudMD in Canada but we are trying to take scale into account.

Sources

This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.

© 2022 Ritchie Hughie

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