Amazon.com does not offer receipts like you would get at a regular retail store. When you need to print a receipt for a warranty claim, it can be confusing. Right on Amazon's site you can find "If you need a receipt to enclose with the form, print an invoice for your order." This says that Amazon considers the invoice as a receipt.
Now you must figure out how to print an original receipt/invoice for the item you bought on Amazon. If you contact the company that you are needing to make a claim through, you may or may not get any help in finding out how to print another receipt from Amazon. You will, however, get their requirements for what they consider to be an original receipt. If they are willing to allow you to use a duplicate copy of the receipt, then you can use these directions for printing out a receipt for an Amazon.com order.
What You'll Need
Here are a list of things you will need in order to print your receipt/invoice on Amazon.com:
- Your Amazon.com login username
- Your Amazon.com password
- The approximate date of purchase
- The name of the item
- A working printer
Get to Your Account in Amazon
Step One: Go to and Log in to Amazon.com
Your first step is to go to Amazon.com. Then from there you will see the option of "your account" in the upper right of the screen.
If you are already logged in to amazon, then you still want to click the "your account." If you need to, then put in your username (email) and password. Remember, there is a password help if you happened to forget your password. Go to the next step.
Find the Order
Step Two: Click "Your Orders"
Look for "Your Orders," which is toward the middle of the page in an orange colored button with an arrow. You have to click this before you can browse by date, which is what you'll be doing to find your particular item's order invoice.
Step Three: Search for the Item
You have two options for searching for the item. You can use the title and description to find it, or you can use the time of purchase to find the item you are wanting.
It might be a good idea to use the time of purchase feature, since you are dealing with making a warranty claim and you know that it had to be purchased within a certain amount of time.
Click View Invoice
Step Four: View the Invoice
There will be two options for you to choose: "View Order Details" and "View Invoice." You will likely need the invoice for your warranty registration or claim.
Simply click on the "View Invoice," and you will see all the details of your order as you would on a receipt. This is Amazon's version of a receipt.
Step Five: Print the Receipt/Invoice
The obvious last step is to print your receipt on your printer hooked up to your computer, so you will have to make sure it's turned on, paper is loaded, etc. Then you can make as many copies as you need for your warranty claim or warranty registration.
More about Amazon Receipt Printing
- Amazon.com: Customer Discussions: What is Considered an Original Sales Receipt if I bought it on Ama
Forum example of Amazon's response to the receipt dilemma.
This article is accurate and true to the best of the author’s knowledge. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters.
Gina on November 22, 2018:
Very helpful, thank you!
Blake Flannery (author) from United States on August 01, 2018:
SandraBach, Thanks for your suggestions for those who need to save all their receipts and export them. That should make it much easier for people doing high volume purchases for business.
SandraBach on July 16, 2018:
I'm assuming most people need their receipts for accounting, budgeting, expenses, or taxes, and not just for returns. Did you know that you can automate your receipts now? Amazon and some other popular vendors make it possible to automatically import all of my receipts onto one dashboard with third-party apps like Greenback. I can easily find a receipt now without having to look everywhere. Some of these things you can do manually but if you can save time or not do it at all or do it faster then I'd rather do that. I can print a receipt, export bulk receipts as csv files to Excel, or Google sheets, or download pdfs. But where it's really helpful is syncing my receipts to my accounting. Greenback automatically attaches the receipt to the transaction for me and auto-populates fields so I don't have to manually type any data. It can sync to QuickBooks, Xero, and Zoho.
Ibrahim Kamrul Shafin from Dhaka, Bangladesh & Washington DC, USA on May 04, 2011:
Very helpful hub. Thanks for writing :)