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Dispatcher Poems


Poems About Dispatchers

Through my years of being a 9-1-1 dispatcher I have come across several beautiful poems. Some funny, some sad, some just out-right crazy. However, they all fit the job. There are good days and there are bad days.

I myself have used poetry as a way of relieveing stress and built up emotions that I have incurred as a dispatcher. While none of the work below is mine, I am happy to display it. These writers are very talented and have also found that writing is a great way of coping with the stress that comes with the job.

Here are a few of my favorite 9-1-1 Dispatcher Poems. I will be adding more including several funny dispatch poems.


Dispatcher's Prayer

A Dispatcher's Letter to God

Dear Lord,

Help me keep safe those who depend on me. Give me

healthy ears, for they are my link with those who need me. Keep my mind sharp and alert, my fingers quick and nimble. Grant that I never forget how to do ten things at once, and do them all equally well.

Bless me with patience Lord. Patience to deal with the public, with the officers, with the boss, and with everyone else who makes me want to grit my teeth and yell. Give me nerves of steel, that I may listen to a mother screaming for her child to live, the man with a gun, or an officer yelling for backup, and not give way to panic.

Grant me empathy, that I may help the battered wife, the rape victim, the abused child, and not cause them more pain than they already have.

God, give me the ability to learn what I need, to remember it quickly, and give me the wisdom to use the knowledge properly.

Bless my family Lord, for they will have to make sacrifices to shift work, overtime, canceled plans, and times when I just can't take on one more thing.

Help them understand the missed ball games, school

programs, and dinners for two.

Lord, give me courage. Courage to persevere when I feel undervalued, unappreciated, overworked, and unrecognized. Courage to keep trying when I feel in my heart it's hopeless. Last of all Lord, help me to never forget why I chose to do this job in the first place, to never lose sight of what is important in the midst of the stress.

Help me to remember that I make a difference, however small it may seem some days, and that I matter.

I am a dispatcher, Lord, grant me peace.

Author Unknown

A Day in the Life of a Dispatcher

by Karen Whaley, Arcadia (FL) Police Department

I leave my home and my family too

To go to the station my job to do,

Scroll to Continue

My kids don't know when I'll work or I won't

My schedule's so crazy I sometimes don't!

It's hard to leave when my family's at home

But this shift will soon change, it won't be long.

I walk in the door and the first thing I see

is the dispatcher on duty just before me.

With a quick rundown of the day's events,

A sympathetic smile and a couple of hints,

She's out the door and back to her life

And I whisper a prayer for safety tonight.

My two worlds are different in so many ways

The language we speak, the things that we say.

At home it's "Mom, can I have some more, please?"

And here, it's 10-4 and 10-29P's.

Though different at times they're similar too

Because someone's life is depending on you.

You answer the phone call after call -

A lost dog, a found cat or nothing at all.

Then the phone rings and the voice on the line

Is screaming for help and you know that it's time.

Your training takes over, you get help on the way,

As you dispatch units you silently pray

"Oh, Lord, please go with them wherever they go

They're risking their lives for one they don't know.

For every officer I have to send

Is not just my co-worker but also my friend.

They have homes and families too,

So I'm asking you, Lord, Please see them through."

As the first of the officers arrive on the scene

You hear the radio beginning to sing.

Send Rescue, and Crime Scene, and CID

Get some more units and call 1,2, and 3.

Send out a BOLO, call this girl's mom

Have her go to the hospital but try to sound calm.

The crisis is over and they're back on patrol

And you know it's okay to lose control.

A couple of tears, a few minutes alone

and back out you go to answer more phones.

The music's too loud, there's a cow in the road

The neighbors are watering in spite of the code.

The next dispatcher is a welcome sight

When she walks in and says, "been a long night?"

You give a quick rundown of the day's events,

a sympathetic smile and a couple of hints,

And when the last of my officers calls 10-42

Today my job's done and I go home too.


Just A Voice

Dispatcher Poem

You don't know who I am; to you I am just a voice.

It was me who took your frantic call, when you had no other choice.

I spend many hours waiting, to help when you're in need.

"Send help to me, please get them here is often what you plead.

To do my job is complex, but only a few tools are a must

Put your faith in me, I am the one that you can trust.

My ears are a necessity; my mouth a mighty sword

I must use my ears to listen, and then choreograph every word.

I am the protector of this land; I take pride in what I do

I am here to listen and do what is best for you.

The day you place a call to me, might be the worst day you ever had

At least today you know, I too was feeling sad.

I take your problems home with me, I know that's not so good,

But as you felt your tragedy it was by your side I stood.

I walked with you to the door, to let them into help,

I guided you to safety, when all alone you felt.

It is not often we hear praise or even simple thanks,

But the cookies and cards are plenty through police and fire ranks.

The day you placed your call, and I picked up the phone

I hope I made you feel safe and showed you you're not alone.

Remember who I am, I am not just a voice

I am the 911 Dispatcher you called when you had no other choice.

Remember your 911 Dispatchers during

Author: Tracy Eldridge

Rochester, MA Communications Center


If Only You Could

Dispatcher Poem

If your eyes could see what my ears have heard.

You would weep like me.

If your eyes could see what my ears have heard.

You would spend countless hours in your bed starring at the ceiling.

If your eyes could see what my ears have heard.

Then you would cry for the woman who is losing her husband of decades.

If your eyes could see what my ears have heard.

You would know that gunfire is always near.

If your eyes could see what my ears have heard.

That house fire would not be so spectacular.

If your eyes could see what my ears have heard

The lost child would be like one of your own.

If your eyes could see what my ears have heard

That traffic stop would not be so routine.

If your eyes could see what my ears have heard

You would understand.

Author Unknown


Who Am I?

Dispatcher Poem

Who Am I?

I am the voice that calms the mother

breathing life into her infant son.

I am the invisible hand that holds and

comforts the elderly man who woke up

and found his wife of 50 years had

passed away during the night.

I am the friend who talks the disgruntled

teenager out of ending her own life.

I sent help when you had your first

automobile accident.

I am the one who tries to obtain the information

from callers to ensure that the scene is safe for

those I dispatch to emergencies - all the while

anticipating the worst and hoping for the best.

I am the psychologist who readily adapts by

language and tone of voice to serve the needs

of my callers with compassion and understanding.

I am the ears that listen to the needs of all

those I serve.

I have heard the screams of faceless people

I will never meet nor forget.

I have cried at the atrocities of mankind and

rejoiced at the miracle of life.

I was there, though unseen, by my comrades

in the field during the most trying emergencies.

I have tried to visualize the scene to coincide

with the voices I have heard.

I am usually not privy to the outcome of

the call, and so I wonder...

I am the one who works weekends, strange

shifts and holidays. Children do not say they

want my job when they grow up.

Yet, I am at this vocation by choice.

Those I help do not call back to say thank you.

Still, there is comfort in the challenge, integrity

and the purpose of my employment.

I am thankful to provide such a meaningful service.

I am a mother, a father, sister, brother, son or

a daughter.

I am here when you need me and still here when you don't.

My office is never empty, and the work here

is never done. I am always on call. The training is

strenuous, demanding and endless.

No two days at work are ever the same.

Who Am I?

I am an emergency dispatcher and I am proud.

Author Unknown


Our Dispatchers

A Poem to Dispatchers From the Deputies

Our dispatchers are our lifeline.

Without them we would be lost

If we did not have them

What would be the cost?

We would have no information

On the criminals we pursue.

And when we got into trouble,

Without them what would we do?

They're our link to our nearest backup,

they get info on cars we have stopped.

Without them on the radio,

We wouldn't be much of a cop.

They call out the fire trucks and medics,

And they deal with the walk ins and freaks.

And every other situation,

That through our front door peaks.

So the next time you push the button,

And into the mike you speak.

Just remember to appreciate the voice

On the other end, that's there from week to week.

Our Dispatchers are our lifeline,

I know this to be true.

Cause I sure wouldn't want to be out there,

Without one to protect us, the way that they do!

Don't Forget About the Dispatchers!

Don't Forget About the Dispatchers!

Don't Forget About the Dispatchers!


Dispatchers Are Invisible

Dispatcher Poem

My sacrifice is small compared to some, it seems

but each day I sacrifice a part of me

Some days it is returned when I leave

on others they take it away from me

Each day I park my emotions at the door

and enter a realm few want to explore

Let me take you into my world so you can see

what a day in the life of a 911 dispatcher can be

I need five hands to answer phones

for typing and the radio's alone

One to grab coffee while it's still warm

as all tasks, simutaneously, must be preformed

My skin has to be tough to withstand

when barbs from growling officers land

or jabs from complaining citizens

often make me re-assess, where I am

A dispatcher needs five sets of ears

for telephones, radios, and alarms to hear

for intercoms and officers who need to know

all information my screens can show

Along with the ears you need a brain

capable of remembering everything

all local and ten codes; the elements of crimes

phonetic alphabets and what to say each time

What questions to ask for every call

hundreds of voices, with emergencies one and all

You must make a decision in a minute or less

and send appropriate units to meet the test,

while talking on the radio to other emergencies

as you try to handle everyone's needs

You need an abundance of patience to be

able to handle all the emotions you see

Your heart must never break

when answering some of the calls you take

from a mother who's child just passed away

or a rape victium, who is afraid to stay

There is the suicidal person you don't want to loose

and frighten children you need to soothe

The little old lonely lady who just wants some time

to hear a caring vioce, at the end of the line

As a dispatcher I am invisible, you see

except in emergencies....when you really need me.

Author: Carole Mathys


Need A Good Laugh?

Check out these funny 9-1-1 calls!

If you are in need of a good laugh, or just want to hear some of the funniest 9-1-1 calls ever, check out Funny 9-1-1 Calls.

Protecting the Three

Dispatcher Poem

Protecting the Three

I am the Officer, follow me

Preserving the peace is where I'll be

I am the torch that lights the way

In darkness my courage will pave a way

Leading the others, that is me

I am the Officer guiding the three

I am the Firefighter, follow me

Into the flames is where I will be

I am he who battles the beast

To protect that on which it would feast

Leading strength to the others, that is me

I am the Fire Fighter supporting the three

I am the Medic, follow me

Easing the pain is where I will be

I am the one who helps them survive

Lifting the fallen to keep them alive

Treating the others, that is me

I am the Medic healing the three

I am the Dispatcher, don't follow me

Agony and chaos is where I will be

Working in obscurity, this forgotten place

Not death, but insanity is the danger I face

Answering the call, that is me

I am the Dispatcher protecting the Three

Author Unknown

Thought for the Day

You may know where you are and what you're doing,

And God may know where you are and what you're doing.

But if your dispatcher doesn't know where you are and what you're doing,

Then I hope you and God are on very good terms.

Oh so true!!!

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Please be sure to sign my guestbook. Feel free to post your thoughts on both the poetry and the job. If you would like to share any dispatcher poems, post the link and I will be sure to get it added.

Dispatcher Poem Guestbook - Dispatchers Unite!

dispatchr53200 on April 12, 2014:

Love the poetry, some great reflections as well as humor! Will use one of them to send to all my coworkers for national telecommunicators week.

anonymous on May 01, 2013:

Found these today searching for good dispatcher phrases. Love them.

Cherylmarie66 on March 14, 2013:

Love them. Thank you.

Cherylmarie66 on March 14, 2013:

Love them. Thank you.

anonymous on March 11, 2013:

police dispatcher and I loved the poems!!!!!

anonymous on December 08, 2012:

SC Dispatcher... Thanks for the poems! We definitely do it for the love of the job and not the money!

anonymous on November 18, 2012:

I'm an ems dispatcher and love these poems.

anonymous on November 12, 2012:

Nice site, thanks all for posting, trying to get some ideas for a retired dispatcher who is very ill and in hospital. Dispatch / Supervisor - Alabama

anonymous on August 30, 2012:

As a dispatch supervisor I find these poems uplifting and true. After 15 years as a dispatcher/supervisor I have come to find that only others in our field know our true feelings, trials and unappreciativeness we receive. This is a career, not a paycheck just to do till you find something else.

anonymous on August 29, 2012:

All of this is so true... as I sit at my console and wait for the next frantic caller :)

anonymous on August 23, 2012:

These were much often we are the forgotten ones! Thanks so much for posting these!

anonymous on August 07, 2012:

Wow, these are awesome!

anonymous on July 13, 2012:

Wow. These are just.... Awful.

anonymous on June 28, 2012:

Hey y'all ... ! from Elizabethton, TN

Carter County E-911

anonymous on April 28, 2012:


Tolemac on April 20, 2012:

As a former fire fighter, and dispatcher in the fire alarm room, I can relate highly to everything that you've written here. Thank you for allowing others to get a small glimpse into what we do (have done) on a daily basis. =)

Spokanewebdesig1 on April 14, 2012:

my father works as a supervisor of 911

anonymous on April 10, 2012:

Thanks for posting these poems....Helps to others feel the same way....Happy Telecommunication Week!!!

Stephanie (author) from DeFuniak Springs on April 02, 2012:

@anonymous: Thanks Leigh...looks like you are far from me! I'm a Walton County FL dispatcher...just across the AL! We actually get to talk to you guys every blue moon!

anonymous on April 01, 2012:

love them all!!!!! this really does give me a pick me up after a long day at dispatch in gadsden alabama!

anonymous on March 20, 2012:

I'm a dispatcher all the way from the Cayman Island and these poems help me remember that all around the world there are people like me who do what we do because people need us. Thanks so much.

anonymous on March 10, 2012:

Laramie County, Wyoming read your poems this morning! Thank you thank you thank you!

anonymous on January 28, 2012:

Springfield mass PD thank you for this.

anonymous on January 09, 2012:

Jason Duncan Fentress County 911. Thank you so much for sharing these. It really means a lot to read poems such as these.

anonymous on December 11, 2011:

Tara Hamlin Knox County SHeriffs Office and Knox County Ambulance Dispatcher Edina, MO

anonymous on December 01, 2011:


anonymous on May 03, 2011:

Thanks for sharing the poems. Its nice to know Im not alone.

anonymous on March 28, 2011:

The poems are great! The everyday citizen doesn't have a clue as to what our job entails, but we know. Hats off to ALL dispatchers. May GOD continue to give us the courage and strength we so depend on to perform our jobs and keep sane. GOD bless all.

anonymous on March 02, 2011:

Thanks for sharing the poems, and to my fellow dispatchers, thank you for the job you do!

anonymous on January 31, 2011:

Great poems! They are so very true. Thank you to my fellow dispatchers

anonymous on January 25, 2011:

Great poems!

anonymous on December 04, 2010:

Dispatcher, Morgan Co E911, Wartburg, TN

I enjoyed reading the poems, they are sooo true!

anonymous on September 23, 2010:

Justin A. Webster Dispatcher @ Hardy County OEM/E9-1-1, Moorefield, WV.. Thanks to everyone who sits beside me night after night/ Day after Day and does what we do!!

VarietyWriter2 on June 05, 2010:

Blessed by a SquidAngel :)

anonymous on April 12, 2010:

To all the dispatchers....Thank you. We are never told enough how important our jobs and friends may not always realize how we can go to work everyday not knowing if we are going to save a life or help a lost driver....but we love the job and that's why we do it. Happy National Telecommunicators Week to all....Thank your dispatchers today.

anonymous on March 28, 2009:

Jonesboro Police Department/Craighead County, AR.....E911 Dispatcher

anonymous on March 05, 2009:

Love the poems!! So special!!

Crook County Sheriffs Office, WY / Dispatcher and 911 Operator

anonymous on March 04, 2009:

Coleman Police Department / 911 Dispatch

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