How to Fix Your PS3 When it Freezes
Last night, my friend was playing the new Final Fantasy XIII game when his PS3 froze. Having repaired my own PS3 before, I decided to check and see if I could fix my friend's machine too.
Though this isn’t related to the notorious yellow/red light problem (though in certain cases, it may be), we could still repair it.
Here is how I figured out why the machine was freezing and how to fix the problem.
Since most freezing problems on PS3 machines are caused by heat, it makes sense to cool the machine down to stop the freezes.
Next Steps If Cooling Down Doesn't Work
Here are some next steps you can take to figure out the problem:
1) Keep your PS3 in a cool place like the ground. Turn on a fan, but do not use any wet towels.
2) Restart the machine. This might stop the freezing problems. If not, try the following steps.
3) Check the game disc and make sure there are no smudges. If there are, clean them with Windex or eyeglass cleaner and a soft cloth. I use microfiber.
4) Try another game and see what happens. If it doesn’t freeze during the other game, then it could be the disk itself.
5) Check your cables. Are any of them loose? If so, then unplug them and plug back in. If this doesn't work, unplug all cables except the power cord. Once you’ve done this, plug them all back in.
6) Give your PS3 a break. Sometimes leaving it off for 24 hours will fix the problem.
What to Try Next to Unfreeze Your PS3
If none of these steps work, there may be a problem with the hard drive, Blue Ray drive, or software.
A good repair guide can help. I suggest using PS3 Lights Fix by Rob Sheffield. This is a simple guide with detailed videos and guides for beginners. One-on-one support is also available.
Alternately, you can send the player to Sony for repair. This may cost about $150 and can take 4-6 weeks.
How to Keep Your PS3 From Freezing
Make it easier for your machine to run game discs and start up. Here are a couple of useful tips:
• Make sure that you have at least 50% of the hard drive space free.
• Put your demos, music, and videos in a folder. It will make the PS3 start up a lot faster.
hadrian on January 23, 2020:
it does not work
hadrian on January 22, 2020:
will it work
Philip on June 29, 2016:
I got a modded account then I played for 2 games and it keeps freezing every time I get in the game plz help me fix the problem
marquis ward on September 19, 2015:
my 250gb playstation slim freezes. i think its the hardrive.
Siyx on August 04, 2015:
Does rebuilding the data space delete any of your save files on your ps3?
Ayman on August 03, 2015:
My playstation freezes what do I do
cody on April 22, 2015:
my sytem keep frezzing when i quit the game and when i get online my sytem stop
Chase on April 10, 2015:
Just make your lives easy. Let sony take care of you. May cost $80-$100 but better than having to buy a new one
Vegas on March 30, 2015:
Have any of you tried rebuilding the database?
James on March 28, 2015:
sometimes you have to have game patches to fix the game when there are nothing wrong with the disc and system than its the game's software its self so you will have to manually update the game or wait for PS Plus to come out with the patches
Jor on March 16, 2015:
No matter what game it always freezes in the middle of the game.
jesse on March 15, 2015:
My PS3 is freezes only when its time to do updates my Xbox- 360
just stop working when it also was time to do updates
Gary on March 15, 2015:
My ps3 work fine until lately used a cleanerdisc but still freezes after a few minutes into to movie.
Doc on March 13, 2015:
My PS3 only allows me to play about 10 mins. Before it freezes , I've tried everything above but still no luck , can anyone help ?
Carter on February 18, 2015:
The only time mine freezes is if I start a season or my career on madden or 2k games. This is really frustrating because that is my favorite thing to do. So do these things really work to help fix it?
ZINGARO on February 14, 2015:
ps3 are a none stop head ache and the company sure likes taking your money fot it than charging you what its worth just to fix there own flaws there just a rip off im done with there company!
Brian on January 09, 2015:
Your best bet is to send it to sony if it's freezing and let them fix it. Mine was locking up after about 5 minutes. So I called sony and it cost me $80. They fedex you a box and all you have to do is drop it off at a fedex store. Don't tryto fix it yourself let sony do it.
hmoobvaj on December 26, 2014:
My ps3 freezes when i started up the console and i cant do shit about it. It wont even let me try a game disc and freezes before the menu can even pop up. Goshhhh
Cattoo on December 20, 2014:
turned it on. Brought up YouTube. Froze during update install.
Cherry Shergill on December 17, 2014:
My gta5 is freezing and all the things like mobile or switching characters in the game when I don't need they come again and again
Autouri on December 16, 2014:
On time I changed my Wi-Fi settings and while it was loading I canceled it and went to sign in on PSN but while signing in it froze and I tried turning it of and do the bad drive fix update and it still froze when I would try to get on a profile HELP ME PLEASE!
guy on November 30, 2014:
You are an idiot. Create a more helpful article.
Peedy14 on November 28, 2014:
My NBA 2k14 always freezes right before i get to the game in mycareer. this is driving me insane. this is my favorite game right now and i am doing so good in mycareer. will anyone please tell me what i should do. it only freezes at this part in this game. i really want to know how to stop it.
Oswaldo on November 16, 2014:
My ps3 keep freezing
Jassykitty on October 26, 2014:
Hello.I just got my ps3 slim a few weeks ago...Haven't put it online yet.....I have sonic 06,Sonic Generations,Ratchet and clank into the nexus.And they're all new except '06,the one game that froze first was generations.Only one time though....Then the next one that froze was R&C:into the nexus, it froze ready about 4-5 times...Can you help? None of my games are scratched our anything.I got my ps3 slim new at Walmart.Been letting it rest every few hours.Can you please help??
ps3 problem on October 19, 2014:
Once i play any of my games it frezzes but onve i watch YouTube it doesent frezze. Is there something making that happen? Plz help me
phil on October 07, 2014:
how much is a game lens and can you do easly yourself
arsenal on October 06, 2014:
why u all ps3 or freezing is because the game lens need to be changes i did it and mine workes good
Davion on October 04, 2014:
I played gta5 at a frendins house it was workin fine when I played it on my ps3 and it froz like crazy.
Justin Doty on October 04, 2014:
I'm finding my GTA 5 game freezes a lot and it's at random times I know it's not the game cause I replaced the game with a new disk
ola on September 23, 2014:
bad news my one froze in indiana gons lego the adventure continus and non ideas worked what to do ?????
Jonathon Mcneill on August 31, 2014:
Every Time i put WWE 2k14, it keep freezing. Can you help me please?
anthony on August 19, 2014:
My game freezes every time on every game and i don't use disc and when it freezes thers like rainbows and they shake
Willington on May 28, 2014:
When I play FIFA 14 , Avatar on my ps3 it freezes can some one help me pls
Xbox One on February 25, 2014:
Here I come tired of ps3. Almost as bad as the original Wii
theDabMan710 on November 21, 2013:
If you all would read towards the end. You would notice it says other problems. You most likely have a blue-ray disc problem.
Kayden on November 09, 2013:
Hard drive is almost full is that why it keeps freezing?
John David from Middle America on November 07, 2013:
Thank you, as mine freezes as well. I will attempt some of these solutions.
Kurtney on June 09, 2013:
My ps3 games are working Fine but everytime i put a game called nba 2k11 in its freezes
Jacob on May 27, 2013:
I kept my Playstation off for a week. No help. Restored. No help. Checked game by trying at a friends house. Works perfect. It's on a nice cool wood surface by my window. I DON'T GET IT
peeg on September 15, 2012:
obviously freezes are generally caused by it's hardware flaws
Bryan on August 11, 2012:
Same for me, I've been on YouTube and tried everything, got all the dust out the inside, let I cool Down for days and restarted it multiple times, f it, just gettin a new one.... Maybe
zach on August 06, 2012:
mine freezes everyday about 5 times a day. ps3 is a piece of shit. i do everything to try and fix it and nothing works it freezes in the middle of my games mostly mw3 and sometimes black ops. i play 2 matches on mw3 and it freezes i don't understand how it gets over heated or freezes in 10 mins. ps3 legit sucks.
Tasha on July 30, 2012:
I was playing mw3 and in the middle of the game it froze, now I put my game in my ps3 to play it and it won't even let me play at all and now it want let me play any of my games but I can watch a DVD or listen to a CD I don't understand I've had this problem before I've did all the steps to stop the freezing , nothing worked , so I thought it was my mw3 game so I end up buying another game at the same price please help!!!!
black ops gamer on June 13, 2012:
what should i do at all loading menus in black ops only it freezes my favorite game will not work can anybody help me plzzz
Dee boy on June 11, 2012:
the other day i wuz playing black ops for a good 2 hours then i took it out and put in 2k11 to play. At the menu it froze so i ejected it and took off the ps3 till 24 hours. I cleaned 2k11 disc and put it back in and it froze at the same part. WHAT DO I DO NOW!!! :(
brooke on June 04, 2012:
I was playing mw2 and it just froze while i was playing and i did everything & it still freezes.
madan on May 28, 2012:
i was playing mw3 and it froze so i unplugged the cable and it worked
Shane on May 22, 2012:
Mine has everything on here but it always freezes no mater what game and it's never over heated
Paul on April 16, 2012:
Hi there my ps3 only freezes on sports and don't load up on the game play help me out.. Do I need a new hard drive or laser to stop it freezing???
CTm on February 18, 2012:
My NBA 2k12 is my only game that freezes up on my ps3 and there are no scratches on it why is it doing that and how can I fix it
chasemancary on January 27, 2012:
I think do not play the play station for a week or something I did that once and it worked...so try it