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Before Shopping on Music Plaza, Here's What You Need to Know

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Like Choice Music LA and Ktown4u, Music Plaza (musicplaza.com) is a music store that sells a wide variety of Kpop albums and merch. They sell CDs, DVDs, posters, light sticks, magazines, and photo books. For BTS fans, they sell a variety of BT21 merch. Music Plaza also sells official merchandise from SM, JYP, YG, and Bighit.

"As biggest and most trustworthy KPOP store, Music Plaza has been providing a variety of music to music lovers located in North America for over 27 years."

Music Plaza sells a variety of K-pop products

Music Plaza sells a variety of K-pop products

Is Music Plaza Reliable?

Before shopping online, always make sure you are dealing with businesses that are legit. Music Plaza is not a scam. It is a real business with a physical store that has been located in the Korea Town area of Los Angeles for almost 30 years. They are located at 928 S Western Ave, Ste 107, Los Angeles, CA 90006. In addition to their physical store and their website, they also operate on eBay. They currently have 100% positive feedback on eBay with over 15,000 ratings. They also have a 4.5-star rating on Yelp.

When I placed an order for a poster on March 9, 2021, I received an email on March 10 thanking me for my order. The poster arrived on March 15, securely packaged in a mailing tube. According to the Music Plaza website, all posters are shipped in tubes.

The poster we received was securely packaged in a shipping tube

The poster we received was securely packaged in a shipping tube

Payment Options

You can pay using PayPal, Amazon Pay, Google Pay, and Shop Pay (offered by Shopify).

Shipping

Unlike some similar businesses, Music Plaza offers USPS (United States Postal Service) shipping. This is a benefit to buyers because USPS shipping costs less than UPS or Fedex. If you buy CDs or books, you can choose to ship using Media Mail. This is a slow form of shipping but it's much cheaper than other shipping methods. They also offer Priority Mail and First Class if you need to get your items quickly.

To avoid shipping charges, you can choose to pick up your order if you are in the Los Angeles area. Music Plaza will send you an email to let you know when your order is ready to be picked up.

Cancellations and Returns

Make sure you absolutely want the items you are ordering because Music Plaza charges a 15% restocking fee for canceled orders. They offer a 48-hour grace period. You must send cancellation requests to support@musicplaza.com.

Music Plaza asks customers to take an unboxing video from start to finish. That way, if you receive the wrong item or the item you received is defective or missing something, they will know you are making a legitimate claim before they send a replacement or issue a refund. Small businesses are frequent targets of fraud and scams, so they have to protect themselves. You can protect yourself by filming the unboxing and going through everything you received to ensure there aren't any issues. In their FAQ, Music Plaza says they won't offer a replacement or refund without video evidence. They also don't take responsibility for any damage done during shipping. If an item was damaged in transit, you will have to make a claim to the shipper.

Read through their FAQ before placing an order: https://www.musicplaza.com/apps/help-center

© 2021 LT Wright

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