Catherine is president & executive director of 20four7va, a global eCommerce virtual assistance service provider. She is into strategic plan
admin virtual assistant
Working as part of a virtual staff is amazing. You get to work from wherever you want, whenever you want. You get to control how many hours you work or how many clients you take on. These are just a few of the many perks that come with doing online work. That’s why so many people are moving on from their regular desk jobs to virtual assistance.
However, as the industry becomes more and more saturated, the competition also becomes a lot stiffer. Sure, there are plenty of online jobs to go around, but there are also so many freelancers and remote workers vying for the best jobs. If you want to be the top pick for clients who want to hire a remote office assistant, you’ve got to stand out from the crowd.
Here are 5 tips to make you a standout virtual assistant.
Have your own website and/or online portfolio.
It’s important to have your own professionally designed website that showcases your skills, personality, and accomplishments. This way, when clients and hiring managers search for you online, they will see your website and you’ll be able to shape or greatly influence the way they perceive you. It also shows that you’re serious about your work and that you’re adept at navigating the online world.
Take time to polish your virtual assistant profile.
This means that you have to check your social media for any posts that you don’t want any potential clients to see. You have to be mindful about what you post because checking the social media profiles of applicants is pretty common now. You want to appear professional and intelligent, not irresponsible and out of control.
Clients really appreciate an organized admin virtual assistant. Most of the time, clients are too busy to oversee what you’re working on or check up on your progress constantly. You want to show them that you are organized enough to ensure that all their instructions are written down and followed and that you can work with minimal to no supervision at all. After all, your clients are paying you to make their lives easier; you don’t want to be another thing that they have to constantly look after.
Be an exceptional communicator.
Communication is one of the most important factors in maintaining excellent relationships with your clients. It’s essential to communicate with them clearly and in a timely manner. This includes giving them regular progress updates, clarifying instructions, being accessible, and talking to them in a professional but friendly tone. It’s also important to remain calm and professional when your client is criticizing your work and to defend your work politely but firmly when necessary.
Never cease improving your craft.
A standout virtual assistant is someone who can be proud of their skill level and the quality of their work and still acknowledge that there’s always room for improvement. Let’s say you get a chance to work with an SEO or mobile app developer team, even if that’s not the type of work you do as a VA it’s still good practice to learn something from them. The VA world is continuously evolving and you must never stop learning new things so that your knowledge stays fresh and you can continue to market yourself as one of the best at what you do.
© 2021 Catherine Vanvonno