Telecommunication within companies has always been important, but it's even more crucial now than ever before. Whether you have a few employees or a lot of different moving parts within your organization, everyone needs to be able to communicate with each other clearly and quickly. They also need to do the same with clients outside your establishment. Improving your telecommunication within your company has to be a high priority.
Know Your Needs
Talk with your team and get updates and suggestions. If you have IT personnel, they will likely give you a good list of potential upgrades to your company's telecommunications. However, talk to everyone. Most employees are tech-savvy these days, and a lot of them will have good ideas about tools and technology that makes their work more efficient. Keep in mind that there are some infrastructure requirements that are a “need” for your company, and others that are just “wants”. Decide on a rough budget with enough wiggle room to allow for better upgrades or even for some of the nice-to-have type things.
Get a Consultation
Your team will have plenty of ideas and suggestions to offer, but a lot of it might be wishful thinking or extraneous. Have a technology professional come in to look over your establishment setup and assess your actual needs. They can work with you in determining what your telecommunications infrastructure should actually look like and then point you towards specific steps to take in that direction. If you find someone that you like then you may even consider them becoming your external IT consultant. Many companies have their own in-house IT, but smaller businesses often don’t have the space or budget for such a department.
Upgrade Your Hardware
Even if your current infrastructure is functional, it may not be as effective as everyone would hope. If you're still using older cables for your intranet, consider upgrading to a Cat6 or even adding wireless options. There are great and easy-to-use wireless extenders that are much less inexpensive than an entire wireless router. If there are places in your office where people have a hard time getting signals, you can boost the gain with an RF amplifier. It is a simple change, though it will require a decent budget, and it will help your office and employees work more efficiently along with sending those funny office memes to one another.
Anticipate Future Requirements
The future is always going to be somewhat unpredictable, but it's also what people create. Telecommunications technology under current research and development could be mainstream options in just a few years, and you can also gauge the likely needs of your own organization based on forecasts and projections. Stay flexible, but keep an eye out for upcoming needs and opportunities. Not only does technology change and update quickly, but your business is likely to do the same.
Most businesses have a steady growth rate, or an exponential growth rate until they have reached the largest audience who are interested in their services or products or hold a part of the market amongst all their competitors. Try to think about the future employees you’ll need for that and be prepared to make the changes necessary to allow your business to grow.
Take Small Steps
In many cases, businesses have trouble finding the budget to swap everything out, from old to new, overnight. And if that is the case for you, consider making a list of necessities. Install the infrastructure first before you try to replace all the gizmos and gadgets around the office. If you don’t have the wiring then nothing else is going to work. Be considerate of those who have “dealt” with the worst tech for the longest. They would appreciate the upgrade more than anyone else and this would likely help boost productivity. Lastly, remember that the goal is to increase efficiency and decrease headaches. Take your time to plan everything out the best you can.
For some, remote work is here to stay. Quite a few more want to be able to flex between office hours and remote work. Remember, the technology of telecommunication is always improving, so your own process may never actually stop.