Receptionist Jobs Information
Do You Excel at Administrative Jobs?
Maybe You Should Be a Receptionist...
By: Meredith A. Iager
Receptionist Job Overview
Receptionist jobs will always be needed. They are needed at every company large or small to complete essential entry-level administrative tasks. A receptionist job can help you launch your professional career in any company or government agency. The job responsibilities vary depending on the position title and the scope of the duties that need to be completed. If you’re interested in receptionist jobs, this may be a great entry administrative opportunity for you at a company you’re interested in working for, for the short or long-term.
Receptionist Job Description
In a receptionist role you are dealing with the public and are the main internal and external employee contact for different locations of the company. The basic duties of any receptionist job include: sorting mail, greeting visitors and clients, basic data entry, filing, and answering a switchboard for the company. The receptionist may also schedule appointments though usually it’s an executive assistant task.
In the role, you might also order office supplies and stock them, photocopy materials, fax, scan, and file important documents in an online database or in a filing room. The majority of the work is done at a front desk area which is typically near a waiting room. It can also be at the main entry point in the company headquarters. Sometimes if the company is large, the receptionist may also supply visitors with badges and keep a sign in sheet for daily visitors.
Skills & Qualifications For Receptionist Jobs
Receptionist jobs require a variety of skills so they are able to help out in different areas when needed. You should be professional, have superior communication skills and basic technology skills. Also being organized and able to multitask is imperative.
Have These Skills:
- Communication Skills
- Technology Skills
- Organization Abilities
- Multitasking Abilities
Professionalism With Company Employees And Clients
As the core front person that visitors communicate with you should be professional at all times. After all you are that first impression the client or visitor sees upon arriving to that company’s headquarters. You want yourself and the company to be professional and pleasant so you can have a lasting relationship with clients. Your communication skills must be strong. You will be writing correspondence, answering phones, and being the main point of contact. Communication is essential for all day-to-day functions and to make sure things go smoothly and are correct. Communication is essential for accuracy as well as efficiency.
Technology, Communication And Organizational Skills
In today’s world technology is important. You will be using a phone system with multiple external and internal lines. You will also be using a variety of software for scheduling, possibly billing, and might have to use social media platforms for customer communication. In a reception job you will also need excellent organizational skills. So keeping logs and lists of messages, tasks and other important information is essential.
Multitasking Is Crucial For All Receptionist Jobs
Multitasking is something that you absolutely need to be able to do. When you have many tasks to complete you need to keep organized according to when they are due. Meanwhile, work will be interrupted by phone calls, visitors and other things that could come up that may take precedence over your list. It can be a lot of work. When you are in a secretarial job you will be interrupted a lot, so if you are thrown off easily, this may not be a good job for you. It is a very challenging role.
Qualifications You Will Need
When you are applying for any administrative job you want to have at least a high school diploma. Having some administrative experience is helpful, but not all the time required. Some companies require a college degree. It depends on the duties involved in the role they are hiring for. Many companies today will let you do work interview for a few hours to see how you are able to multi-task. Also, if the company wants to hire an asset, they usually have no problem training someone they believe is a good fit for their company.
Top 5 Receptionist Jobs
Receptionists can do a variety of tasks which can give them different titles. Sometimes their title can be receptionist or information clerk. Other titles include: Front Desk Officer, Office Assistant Secretary, Front Desk Attendant, or Front Desk Executive. These different titles have a very similar scope in job duties as well as job function, but overall they are the main point of contact for the company.
All of these titles usually report to an office manager or administrator of a company or division of a company. The basic role is to do certain administrative tasks and keep the front office running smoothly while dealing with time sensitive tasks.
Receptionist Job Titles:
- Front Desk Executive
- Office Assistant Secretary
- Information Clerk
- Front Desk Officer
- Front Desk Attendant
As with any secretarial job you may have different duties. Initially, you will do the basics: answering calls, scheduling appointments, filing, mail duties – being that main point of contact for the company. However, over time, you may and most likely will be given more duties if the company doesn’t want to hire another employee.
Receptionist Salary Expectation Details
The median salary range for most receptionist jobs is between 19 and 33K per year. Typically the salary doesn’t go higher than this, but some receptionist jobs can be up to 40K. It depends on your years of experience, and the duties involved for the specific reception job.
If you have a college degree you could bring in a higher hourly rate or salary also. If you can contribute more to a company and know crucial software and they are in need for the talent, you could be looking at more money. It depends on the company and their budget too. Different factors could help you earn more, other times; the company may only be able to offer you a set salary. Typically, the average hourly rate is around 13.42 for a reception role.
Doing specific jobs for high-level people in the company you work for such as the CEO, or CFO, you may be making more than $40,000 a year. The duties may extend to preparation of expense reports, letter or proposal writing and similar work. Again, all receptionist jobs are different and may have duties that call above and beyond typical receptionist job.
Also, health insurance is usually provided at most companies after a probationary period or right away. Typically, only full-time employees or contractors can get medical and dental benefits.
Higher Paying Areas For Receptionists
States that pay higher between 32 and 35K per year include: Washington D.C, Connecticut, Alaska, Rhode Island and New York. However, keep in mind, these receptionist jobs are in higher cost of living areas so naturally they pay a tad more than in rural areas or county areas near major cities.
Top States For Higher Earning Receptionist Jobs:
- Washington D.C.
- Rhode Island
- New York
You have a lot of tasks to do for not too high of pay in most cases. Some reception jobs in the country are the lowest earning jobs among professionals in the administrative group. This is why receptionist jobs are typically an entry opportunity.
Again, they are great roles to network and learn more about a company. Your skills can shine in the role and make you a great benefit to a company and move around an organization. Other jobs that receptionists move into include: office clerks, customer service representatives, administrative assistants, bookkeeping and accounting entry positions. These positions often pay between 33 and 40K per year.
Roles To Take After A Reception Job
There are a ton of administrative jobs in a variety of companies, organizations, and government that have varying duties. It is a way to divide up the work. Some have more responsibilities than others. These are options of other kinds of administrative duties that you may want to take on after proving yourself as a receptionist.
Jobs To Move Up In, From Reception
- Entry Level Administrative Assistant
- Personal Assistant
- Executive Assistant
- Office Assistant
- Sales Assistant
- Customer Service Representative
- Accounting Clerk
- Billing Clerk
The reception career path isn’t for everyone. If you want a quiet work space to be creative this isn’t the career path for you. If you don’t like dealing with the public and can’t multi-task well you should choose another opportunity. This is a constant pressure job where you need to get tasks done on time and work with many people and personalities.
This job can be a perfect stepping stone for an entry level opportunity in an administrative capacity. This kind of position is a great for people who want to get back into the work force and use a variety of their skills. It helps to meet different levels of employees within a company and build a report with them. This kind of position is also a great part-time gig while you are going to school.
Receptionist jobs show off your work ethic and in a variety of areas: organization, communication verbally and written, and software skills.