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How Managers Can Exploit Technology to Address Organizational Challenges

Organizational behavior is reliant on client’s opinions, emotions, feelings and actions in ensuring that it creates a smooth environment. Comprehending group performance in an organizational environment is an outstanding role of the managers. Understanding environmental changes and employees’ behavior is perplexing. Furthermore, to comprehend a particular group that is constituted by diverse individuals and figuring out numerous relationships amid those personalities is even more composite. It is evident that organizational task is done by people, individually or jointly, and maybe in partnership with technology. Presently, managers are facing countless challenges while trying to uphold high levels of output in a competitive business environment and certifying that employees are fully engaged in their duties (Abdolmanafi, Soroush & Mohamadi 2015). Managers have various roles to do in their organizations. To assist in filling the gap amid what the business owners and employees excel in and what managers are proficient at doing, organizations require looking for methods of up-scaling the role of the management.

Roles of Managers

The managerial task includes comprehending the conduct patterns of workers, clients, groups, and organizations. With the varying demographics of the current environments in the workplaces, the functions of a manager are always developing, and the demands of their all-inclusive roles are ever surmounting. Thus, the administration of an organizational performance is fundamental to the managerial task. Managers in a business environment have the responsibility of ensuring that the set plans run smoothly to achieve the intended goals. Managers ought to provide support for their workers as they are answerable for deprived performance (Augier & Teece 2008). Thus, managers should be in a position of offering support and advice to the workforce on how to work accordingly. Directors in any business organization do not have direct answers to queries inquired by the staff. Therefore, they should carefully listen and comprehend any query and after meditating, they ought to come up with solutions. Managers are responsible for organizing any change that may take place. Rearrangement and redundancy of duties majorly become difficult for employees to adapt, especially for workers who are assigned difficult tasks. Managers are responsible for planning forums in which employees should be counseled and motivated, especially after a reshuffle of duties and when an organization has new staff.

Managers have the duty of nurturing and training their workforce thus ought to acquire skills on how to handle the responsibilities of upholding a favorable working environment for all workers (Augier & Teece 2008). One of the major roles of managers is to plan on how to achieve the organizational aims. Managers should not only delegate duties but also create genuine timelines and criteria for accomplishment. Managers should constantly follow the progress of their workers, delegate responsibilities, and introduce slight adjustments when the need arises. Moreover, planning involves working autonomously to determine the duties that should be shared out and to which worker, and setting important levels for particular responsibilities while forming timelines. Directors in the business should be confident and contented in commanding their workers not only during delegation of tasks but also in times of important changes and challenges. This includes projecting a sturdy sense of direction and management when setting objectives and communicating fresh processes, products, and services or business policies. To certify that managerial functions are working towards the success of the business, the managers ought to ensure that workers provide quality, efficient and reliable work. Managerial control of a business organization is about ensuring that the set aims of an organization are satisfactorily achieved besides understanding how to make essential changes whenever necessary.

Challenges Facing Managers and Businesses

Some clients tend to be wiser than the managers or workers while receiving services in business. Some of the clients have an inclination of playing the game system which could lead to the disadvantage of the business. For instance, some fliers using airlines in the US try to figure out the airline's loyalty programs. These passengers attempt to make the programs benefit them and not the airline, and thus the business ends up counting losses. Technology in the 21st century has brought major changes in how the different organizations operate. For instance, methods of employment have turned to be done online. Nearly all organizations, which do not uphold the arising changes, end up facing difficulties in getting workers, retaining them, and making them productive (Donohoe & Needham 2009). This could result as applicants are currently checking vacant occupation positions through the social media networks.

Globalization is progressively becoming a challenge to most of the administrations and managers. Organizational directors have the responsibility of ensuring that the current competition in businesses does not affect the output of their particular places of work (Malhotra & Temponi 2010). Competing with international firms means that a business could maintain success by offering quality products at reduced prices. The managers should obviously be involved in such processes as they are responsible for organizing, planning and controlling the organization. Furthermore, there could be a higher demand for manager's imaginative skills since innovation is a major factor in the success of business in the current competitive world. The current changes within communities, cultures, and workplace values and interests have a big effect on the responsibility of the business manager.

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Demographic changes in the business require being handled by the managers. As the large swath of baby boomers are retiring and fresh generation Y is emerging as the staff, directors have the burden of providing the needed skills. The problem with millennial workforce is that they do not have experience and some do not have the required qualifications. Managing Generation Y staff and being able to achieve the set goals in business is a big challenge to directors (Ashurst & Hodges 2010).The requirement for ethical conduct in business has become more rampant. In the process of making decisions, directors ought to look at how their resolutions would influence employees, shareholders, clients, management, and the society. Coming up with resolutions that cannot influence the workers in the business or organization is a challenge to managers in the contemporary world. Directors in businesses and organizations have the obligation of making ethical resolutions. Managers have the challenge of ensuring that ethical decisions and set plans are followed by all parties (Berglund & Sandström 2013). They also ought to ensure that the ethical decisions and laid out strategies do not favor or discriminate any party in the business set up.


Evolutionary terms and shifts have caused the need for skilled management in any organizational setup. Technology is another factor that has resulted in the acquisition of simpler methods of employing organizational workforce. The managers in today’s organizations have many challenges in their efforts of ensuring client satisfaction, utmost productivity, workforce motivation, positive globalization and technological impacts, and successful social trends. As technology improves, organizational managers could face more challenges in their daily responsibilities. Therefore, firms need to be flexible to adapt fresh technological and managerial skills to achieve the set goals. Business owners and organizational managers should find methods of training their employees so that they can attain additional skills, which could help them in tackling the challenges they face in the course of their work.

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