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Magento Problems Owners of Online Shop Face in 2022: How to Overcome Them

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Magento is the best choice for an eCommerce website. Installing and global configuration of the Magento eCommerce website is simple. The platform creates distinctive online shops with different features to suit customer needs. However, there are some obstacles experienced with time.

This article discusses the Magento problems you might experience as a shop owner. Read on to find out what they are and the best solutions to solve them.

Common Magento Problems

The most common problems encountered by Magento shop owners include the following:

Error 404 Not Found

Error 404 is an HTTP status code that means the requested resource could not be found on the server. It can occur for various reasons, such as a missing file or an incorrect URL.

Error 404 is experienced after installing or upgrading the website. One common solution is to clear the Magento cache. To do this, go to System > Cache Management and select the appropriate options. You may also want to:

  • First, recheck your admin URL in env.php
  • Then flush the Magento cache by using the command line.
  • After a fresh installation, remember to webroot to/pub for security purposes.
  • Replace or add a .htaccess file in the root folder.
  • Finally, delete the var/cache folder.

Extension conflict

Extension conflict is another common Magento problem. This can occur when two extensions are incompatible or when an extension causes a conflict with the core code.

To troubleshoot extension conflicts, you can use the following methods:

Use Magento's debug mode to determine the source of the conflict.

Disable all extensions except for the suspected conflicting extensions and helps identify conflicts between installed Magento Extensions-Blocks, Controllers, and Models.

Extension conflicts can be fixed through these simple steps:

  • First, combine one conflicting file with another
  • Disable rewrite config.xml in one
  • Disconnect the rewrite in one config.xml and make conflicting extension PHP file extend the other extension
  • Apply the <depends> capability to fabricate one extension depending on another

Compatibility issues

Compatibility issues are brought about by the conflict between two setup models, which are used for the same efficacy but used with different methods.

Compatibility issues can be addressed in the following ways:

  • CMS edition and version- To explain this, Magento editions are two; Magento enterprise is paid for, and Magento community is free and has limitations. These two modules can lead to a conflict of functionality, leading to damaged performance.
  • Code customization- Magento maintenance and customization can be done by a private developer or software consulting firm. Any changes done to meet the owners' requirements may lead to underperformance of the custom modules.
  • Third-party module- At a new module development stage. It's hard to determine if modules will impeccably work together. However, poorly coded third-party modules with the same functionality can develop performance problems when both extensions are enabled. Find out where this problem is generating from. It can either be from the new or the old model.
  • Updated PHP and MySQL version- It's advisable when running the Magento release on the servers. PHP and MySQL configuration should be up to date. This is to avoid performance problems.

To prevent compatibility issues, always operate the modules in the right order.

Website crashes

A coding error generally causes website crashes. To determine the cause, you can use Magento's debug mode. This is enabled in System &gt; Configuration &gt; Developer.

Set the &quot;Debug Mode&quot; to &quot;Yes&quot; and clear your cache to enter debug mode. You can then view the errors in your browser by going to System &gt; Configuration &gt; Advanced &gt; Developer.

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You can also use a debugging extension, such as Xdebug, to help you troubleshoot coding problems.

NOTE: Always make sure you have a website backup before making any changes.

To prevent your website from crashing, maintenance is of the essence. It can be hectic to handle website crashes during the sales pick season. Through maintenance, you will get outcomes like:

  • There will be better functioning features because bugs will be eliminated, and plugin issues will be sorted.
  • Magento website speed will be improved.
  • Customers can load the website with ease.

What takes down your backend is outdated 3rd-party extensions. Regular 3rd-party extensions need to be updated constantly. Generally, your customer buying experience will improve when you prevent this problem, resulting in contented, happy customers.

Major Magento Problems Experienced by Online Shop Owners

Let’s analyze seven major Magento problems that eCommerce shops encounter. We will also provide possible solutions.


1. Lack of data protection

There have been many unscrupulous activities regarding data online. This is why data protection is crucial. The European Union (EU) created the General Data Protection Regulation (GDPR) to improve this issue. This brought a bit of relief and integration between users and businesses. The law outlined how businesses should handle user details within the EU. This law even includes members from other countries.


Therefore, it is important to protect your data against malicious activities. Talking of data, we can think of customer base, financial information, and website code. This can be done by downloading and using data protection extensions like Magento 2 Security Extension.

What is the Magento 2 security extension?

This is software that helps improve the effectiveness of your store, among many examples. Magento security extension triggers warnings of a possible security threat. That is on admin username, Magento version, database prefix, and captcha. Remember to always check security updates for your store. Also, find relevant information on the Magento community concerning this.

2. Products are not getting displayed

You’ll feel content if you can view all your products on the Magento site. Unable to see some products in the store?

Sometimes some products from certain categories may disappear from the Magento site. This happens mostly when the site is bulky.


Ensure products are in stock. In case you usually upload products manually, categorize the products appropriately.

To display out-of-stock products, you will need to set up inventory configuration.

Update your stock often. This applies to the old and the new stock available. You will easily have a count of the out-of-stock products too. Check and make sure that all your products are enabled and visible.

Note that index reset, cache, re-indexing, and enabling all store views are advisable as out-of-stock products will be noted easily.

3. Website not showing Google search result

Digital platforms, eCommerce fields, and technology keep on changing daily. Keep your website updated. Always aim to remain high ranking on google search results. There may be several reasons why your website is not appearing on search results which include:

  • Blocked search engine
  • Low-quality content marketing
  • The new websites faced this challenge a lot
  • Maybe you are not blogging as often
  • Website loading slowly
  • Little interaction on the website, you hardly engage with your customers
  • The website is not clear, making it hard to appear on search results


Apply SEO best practices; this helps your website appear on the search results easily. Update your website with the latest trends in eCommerce that will also attract new visitors.

Optimize the loading speed by authorizing Magento comping features. Go to Admin Area >System >Tools >Run the compilation process.

Make your website vibrant and active and share relevant content only.

4. Invalid username or password

This happens if your website can't store cookies or cookies are disabled on your browser. If you are not using actual domains, edit your "hosts" file. Note that localhost and “” are not actual domains. Therefore, browsers will only allow real domains to collect cookies.

Always remember to use the correct user ID and password. If your combination of user ID and password is wrong. You will get a notification with " Invalid username or password. "


Make sure you are using the correct user name and the correct password. If you've not changed your passwords or you are confident that you are using the right ones, your account may have been locked.

This usually happens after too many failed login attempts. To fix this, simply log into your Magento account and go to System> Permissions > Users. From here, you will see a list of all the users on your site. Find the user that you want to unlock and click on their name. In the "Account Lock" drop-down, select "Unlocked." Save your changes and try logging in again. If this doesn't work, your password may have been reset by an administrator.

To solve the actual domains problem, add the following lines to it:

  • :: 0

After saving the file, flush the DNS cache and try accessing your site again. This should fix the problem.

5. Common “503” service temporarily unavailable

There is a reason for this “503” service temporarily unavailable error. It is caused by installing Magento extensions or plugins.

This error can also be caused by the max_execution_time being set too low in the PHP.ini file.


Try to contact your hosting provider to establish if the problem is generating from their end. Access your Magento root installation through the FTP. You will see the maintenance, flag the document, and delete the document. If the "503" error is still there, delete cache and sessions.

To fix max execution time, you will need to open your PHP.ini file and find the line that says max_execution_time. Change the value to 60 or more and save the file. Once you have done this, restart your web server and try accessing your site again.

Another possible solution is to go to System> Configuration > Advanced > Developer and change the "Max Execution Time" setting to 60 or more. Save your changes and try accessing your site again.

If you are still having trouble, your hosting provider may have set a limit on the amount of time that a PHP script can run. If this is the case, you will need to contact them and ask them to increase the limit.

6. Too many redirects

This problem is caused by the base URL not being set correctly. To fix this, you will need to go to System> Configuration > Web and change the "Base URL" setting to your domain name with "WWW." in front of it. Save your changes and try accessing your site again.

If you are still having trouble, it is possible that your website's .htaccess file is not configured correctly. To fix this, you will need to open the .htaccess file and add the following line:

RewriteBase /

Save your changes and try accessing your site again.

If you are still having trouble, it is possible that your server is not configured to accept .htaccess files. To fix this, you will need to contact your hosting provider and ask them to enable the mod_rewrite module.

Visitors can easily access your website via "WWW."This is an added advantage because it gives you a better ranking on search engines. To create redirects, you will have to first familiarize yourself with backend editing. You can follow these few simple steps:

  • Go to Magento root and open the .htaccess file
  • Go to rewrite engine part and effect these two important lines, Rewrite cond % {HTTP_HOST}^$ {NC}, Rewrite rule ^(.*)$
  •$1[R =301,L]
  • Save the .htaccess code and then go to the Magento administrator page then to system>configuration menu>web button(on the left panel)
  • Use URL with WWW. prefix
  • Click save config; now, your visitors can make the website redirect to WWW.

7. Website loading time

A slow-loading Magento website is the last thing you want for your clients. Though it can be stressful trying to find ways to speed up website load time, it is necessary. Still wondering, how do I speed up my website? Worry no more. Magneto has tried to speed up websites through add-ons. There are various helpful ways to deal with this issue.

First, keep in mind that your hosting provider plays an important role in speeding up your website load time. You must outsource the best hosting provider. Most cheap hosting providers will have limited resources to offer your website.

Second, enable Magento compilation; simply click on System>Tools>Compilation. You will realize that website performance will shift from 25% to 50% on page loads. Click on the run compilation process.

Additional ways to deal with this problem include:

● Updating to the latest Magento version. This will improve the speed of your website. Every update is accompanied by new features too.

● Checking on the third-party extensions. Magento 2 extensions offer features that make one's shop unique. However, they might lower your website speed. Therefore, it is recommended that you can optimize or delete the Magento 2 website completely. The website will be lighter and faster.

● Using lightweight Magento themes. Custom blocks, sliders, and many widgets lower your website speed. To avoid this, test the theme speed with Google Page speed before purchasing. Make a good decision before purchasing.

Note that the hosting provider choice should be the best. You can choose a Magento template or a Magento-supported hosting provider. Magento-supported hosting providers should provide SSH access, recent PHP extensions ( like JSON,Iconv, OpenSSL,MySQL,etc). Are you using the Magento template? Consider reading more about the template's hosting qualities. Get in touch with the template provider's customer service for more clarifications, advice, or questions about the template.

Running a Magento eCommerce Website isn't that easy. To stay relevant and at bay with your competitors, you have to learn how to solve E-store problems. Many Magento website owners encounter these Magento problems. Some problems are complex and may require professional help from the Magento customer service department. Others are simple problems to fix on your own. With these discussed tips put into practice, your Magento store will stand out and thrive in the face of competition. Remember to invest in the best content market and update your Magento store often.

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