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How to Get NBI Clearance Online Requirements and Procedures


Getting NBI clearance can now be done online. NBI clearance is one of the major document requirements in applying for a job, enrolling in a school, applying for a visa or travel abroad, completing school requirements, employment records and even getting a passport, SSS number and many more. Because NBI clearance is the paper that proves everyone or an office that an individual has and had no criminal records and is cleared and free from any civil cases and obligations.

In the early times, getting an NBI clearance takes about a half day. It would take you long lines, number of requirements, filling out lots of forms, ID pictures, sweats and tantrums. But now, thank goodness the National Bureau of Investigation has made the generous effort to open the NBI online processing which caters to everyone. They call it NBI eClearance facility.

Requirements for the NBI Clearance Online Application and Renewal

  • Payment of Fees thru GCash or any Globe Payment Centers
  • Your Reference Number
  • Your QR Code
  • 2 valid IDs (government IDs like SSS, GSIS, Passport, Voter's ID, Driver's License, and company ID)

Procedures for NBI Clearance Online Application

1. Pay the processing fee via GCash or to any Globe Payment Centers nationwide if you don’t have GCash account or don’t know how to use GCash yet. Gcash reference number must either have the amount of P140, P190, P440. It usually costs around P140 for the employment purpose and travel abroad purpose. I have put the complete list of fees at the end of this article.

To use GCash text <Amount> (space) MPIN and send to 28829175638053

Example: 135 1234 and send to 28829175638053

2. You will then receive a payment Reference Number via text message from Globe. Keep this and keep another copy in a paper so you won’t forget in case the SMS was deleted or your phone was missing.

On the other hand, if you paid via Globe Payment Outlet, just keep the receipt and the Reference Number they gave you. You will use the reference number in registering and validating your online NBI clearance application. This is also needed in claiming the form.

3. Go to the NBI Online Application Facility

4. Fill up the account registration and validation of payment and follow the instructions in the given window. If you used GCash, you can use the Reference Number they sent you plus your mobile number. Otherwise, use the date registered if you paid via Globe Payment Center.

Type the Captcha.

Check your details carefully before proceeding to hit VALIDATE.

5. Once you successfully done the application, they will give you a QR Code that looks like at the right. Print it out and bring this with you when you will go for the next steps of application such as the biometric scan and photo capture in the NBI eClearance in UN Avenue, Taft Ermita, Manila. This facility is currently available in Manila.

Get your NBI Clearance Fast

You can get your NBI Clearance fast by booking an appointment. This way, you won't have to fall in line with lots of people. Your appointment time will be spent properly. It is done by texting:

BOOK <space> Reference Number <space> Location <space> MMDDYYYY <space> HHMM <space> Name and send to 09175638054

Example: BOOK A0005M NCR 04252012 0800 Lito Cruz

NBI Clearance Processing Fees Online

Updated price: Choose the purpose of your application listed below:

ACR Requirement P440

Adoption P190

Bid Requirement P140

Business Requirement P190

Cancellation of ACR P440

Change of Name P190

Customs Pass ID P140

DOT Requirement P140

Enlistment Phil. Airforce P140

Enlistment Phil. Army P140

Enlistment Phil. Navy P140

Enlistment PNP P140

ID Purposes P140

Immigration Requirement P140

Local Employment P140

Marriage Requirement P140

Naturalization P440

NFA P165

Passport Renewal P140

Other Requirement P140

PNP Requirement P140

POEA Requirement P190

Promotion P140

Repatriation P440

Seaman's Book P140

SEC Requirement P190

SSS Requirement P140

Student Visa P140

TBC P190

TBC for RTO P190

Travel Abroad P140

Travel to countries like Hong Kong, Canada, Australia, Europe, Singapore, New Zealand, USA, Taiwan, Middle East, Qatar, China, etc cost P140

Visa to countries also cost P140

*Prices may change anytime so check out and read the log in page carefully before proceeding to each steps.

Please post your comments in English. Thank you!

elica on June 02, 2015:

hello po, may i ask if its allowed to file the application for a minor? he's my younger brother and its for his visa abroad and his still a minor so is it okay if i will be the one filing up the application in behalf of him? like using my email add to receive futher instructions

mhaine on April 09, 2015:

Good morning, just want to ask if how many days my payment for the online application of nbi clearance be valid because i can't go and have my photo and fingerprint taking for my scheduled appointment..

please reply asap,thank you

Vianny08 on February 03, 2015:

Good pm po. Pwede ko po ba makuha yung nbi clearance after my scheduled time? Nabusy po kasi kaya di agad nakuha. Please reply po asap. Thanks

Me15 on October 02, 2014:

How long it takes after applying nbi clearance online?

lovely sulayao on July 01, 2014:

gud pm ... i got hit from NBI clearance in taft ... nag tataka po ako may gumamit po ng full info ko ... but iba po ang year ng kapanganakan ... paano po ba gagawin ko ? i need your answer plz ... tnx ..

christine fajardo on June 10, 2014:

gaano ba katagal mkukuha ang NBI clearance pag hndi online?

J-I Rubio on April 20, 2014:

How to get NBI online?

MTA on March 21, 2014:

I live around 10 mins from Robinsons Dasma. wherein there is a satelite office is it open on Sat. , can I apply online using this satellite office for my biometrics thanks.

jean on February 05, 2014:

how to get nbi clearance 0nline in cebu

tao lng on January 30, 2014:

kawawa nman yung wlng alm pag pina online pa....ang nbi processing

hermie on January 24, 2014:

itanung ko lng po kung pwde yung driver's licence i.d. at birth certificate ko lng po ipakita ko pagkuha ng n.b.i. clearance, kasi isa lang po valid i.d. ko, nawala po voter's i.d. ko, pwde po ba ng birth certificate lang ang aking ipalit sa isang i.d.?

venus on January 24, 2014:

hi!can i ask if there is online application here in north cotabato?i have already done my online appliction and i prnted the application form,but i have not yet pay it on gcash,can you help of what will i do..Thanks very much

Michelle on January 20, 2014:

hi...is there an online application in Cabanatuan City?...or can i just send it to my friend in Manila and let her do it for me,for example the booking and presenting my documents and claiming my clearance?????

mike on September 09, 2013:

hi guys i need help... I entered a wrong information on my basic info.. Instead of male it appeared to be female.. but it seems that i can't change it anymore.. please help.. what shall i do now?

marlyn on September 03, 2013:

why i can't validate my reference number?????

always error..please make sure you have not mistyped your reference number and date of registered.

caero on August 07, 2013:

hi ! just wanna ask, why can't i validate my reference number? i been trying it since yesterday.. nothing happens.. still getting the same error "Please make sure you have not mistyped your reference number and mobile no./date registered" :(

rose ann on August 06, 2013:

saan po ko fill up ng form?

mikeduya on July 15, 2013:

A connection to the server cannot be established(001). Please press the validate again , please what does it means? it appear when i am trying to register. thanks

Kit on July 01, 2013:

Hi! I booked today at robeast. I got a confirmation code however today's a holiday in pasig pala.. So the nbi kiosk was closed when i got there. Do i need to pay again to book?

Ares08 on June 19, 2013:

Please make sure you have not mistyped your reference number and payment date/birthdate.

yan lagi lumalabas sakin. nakakainis.. akala ko madali lang... tama nman yung ref. no na galing sa globe eh... 3 times ko na vinalidate sa kanila pati yung amount... till now ayaw pumasok ng ref. no. ko.

ianc87 on June 15, 2013:

bakit ganun, di ako makapag book ng schedule ko dun sa mobile number nila na 09175638055. lagi nalang "NBI HELP DESK: Service is currently unavailable. Please try again later"

marivicnieva_24 on June 04, 2013:

pano ba ba yun navalidate ko na kahapon pa,pero hanggang ngayon wala pang comfirmation sa email ko? pls reply...

slick on May 22, 2013:

HI. Just wondering if i do process it online it can guarantee no need to fall in line?and will it be a 1 day process or so?

badong on May 17, 2013:

Hi! Can my husband pay thru GCash in my behalf and that of our (minor) son's? I mean, would a GCash form (if any) require my signature, etc?

Thank you.

mitch on May 05, 2013:

hi.. may i ask if they accept getting an nbi clearance if i only have 1 valid id? tnx

Ryan on April 13, 2013:

Is this site just for first time NBI Clearance application or is also for Renewal? Also, is the site working now? I just want to make sure since I've read on the thread that some just got an error message. Thanks!

Jhing Bautista on April 04, 2013:

Is the kiosk in SM Megamall still available? Please. I need a reply

raymund on March 19, 2013:

Is your online application system down? It won't let me go thru after the captcha codes dated March 9.

R on March 19, 2013:

Same here I paid in Globe bayad center but it wont go to the next page only until captcha codes keeps failing!!!!

carla on March 12, 2013:

my captcha code was correct but the program keep on denying my registration.damn!

glen on March 10, 2013:

sir , question lang po kelangan ba talaga 2 valid ids? wala kasi ako valid id eh. company id lang meron sakin. magpaparenew sana ako ng nbi clearance ko

chizmax on March 09, 2013:

Good Pm ask ko lang kumuha ako ng nbi sa rodriguez rizal last march 6 tapos nakalagay hit ako, tpos pinapabalik ako ng march 28, kailangan ko na po yung NBI this March 13,.. pwede po kaya ako magpunta ng main tapos dalin ko yung resibo to get another? makukuha ko na ba agad yun? naka sign na naman po ako sa rizal kukuini ko lang para mapadali? may babayaran pa po kaya ako? hope my magreply asap

ronald bulan on March 08, 2013:

sr...pwede po ba kumuha ng NBI clearance ung minor age...balak ko po kase mag apply sa summer job.tnx po

dante on March 07, 2013:

Thanks to this guide, it helps me a lot.

rizal on March 05, 2013:

i was trying to book an appointment but i don't receive any reply. how long will it take for them to reply? can i do it tomorrow at 8am when NBI is open and get an appointment on the same day?

dwdwdd on March 04, 2013:

paano po pag wala ako ID pwede po ba yong NSO ko ??????

nk on February 18, 2013:

Hi, can i use my friend's gcash account to pay for my nbi clearance? i don't have gcash. thanks!

Charisse on February 12, 2013:


Just want to ask if I applied online today, will I be able to get my clearance tomorrow? It's really a big hassle having to fall in line and personally apply for nbi clearance.

Jhun8888 on February 08, 2013:

hi, there is no suffix (JR) and symbol (Ń) in the online registration so I put my name as is - name,middle name and surname. How can I amend it? Can I just tell during the photo capturing to nbi staff that the Jr and n' has not been included during the online registration? I can not amend it in the registration page. Please advise. Thanks.

hopeful24 on February 06, 2013:

ang meaning po ng HIT ay kung may kapangalan ka or may kaso kang naka file. hehe

twentyfive (author) on February 06, 2013:

Oh geez that is so kind of you :) Thank you so much for patiently typing this and sharing this to everyone :) ou are an angel :)

Gucci on February 05, 2013:

Yo for all of those who doesn't know the HHMM - this is for the booking for you to claim your NBI, This is a military time format please refer to table below:

0000 = 12:00 midnight

0100 = 01:00 am

0200 = 02:00am

0300 = 03:00am

0400 = 04:am

0500 = 05:am

0600 = 06:00am

0700 = 07:00am

0800 = 08:00am

0900 = 09:00am

1000 = 10:00am

1100 = 11:00am

1200 = 12:00noon

1300 = 01:00pm

1400 = 02:00pm

1500 = 03:00pm

1600 = 04:00pm

1700 = 05:00pm

1800 = 06:00pm

1900 = 07:00pm

(*wew this is getting tiring )

2000 = 08:00pm

2100 = 09:00pm

2200 = 10:00pm

2300 = 11:00pm

0000 = 12:00midnight

I hope you find this useful

RONIE on February 05, 2013:


peps on February 03, 2013:

I can't validate and continue to confirmation code. Ilang beses ko nang vinalidate pro wla p rn. Malinaw nmn ang mata ko at ndi ko nmn first tym gumamit ng captcha. Nu b pdeng gawin?

neko on January 29, 2013:

Hi, thanks for the information. It's really helpful. Anyway, may I ask if I pay thru gcash, can I book an appointment right away in the nearst Robinson's NBI office? For example, I paid today and will book an appointment tomorrow.

Hope you can give me an answer.

Thank you and God Bless! (:

daisy aratan on January 29, 2013:

wat if i have no i.d?can i get nbi clearance?

gytee on January 29, 2013:

ano yung HHMM pls ?? thanks

joolblooyen on January 28, 2013:

"Is 140 the total amount for nbi and convenience fee?or shall i add 25 more to that 140?"

Same question. We have to be sure as, apparently, they won't even accept your application if you paid BEYOND the amount.

Ksa on January 28, 2013:

Is 140 the total amount for nbi and convenience fee?or shall i add 25 more to that 140?

twentyfive (author) on January 27, 2013:

The prices are in the article. Just choose your purpose.

Marty on January 25, 2013:

Hi, how much for the nbi clearance renewal?

Aileen Ramos on January 25, 2013:

Hi! I just sent a text message for a booking confirmation & still no reply. It's late at night. Do they reply during office hours & weekdays only? Thanks!

Derek Manaoat on January 23, 2013:

Hi may i know if i booked for an appointment and my target location is ncr can i get it at Robinsons Galeria?

twentyfive (author) on January 21, 2013:

@Angel sounds like you have a 'hit' in that case you shouldn't we worried because people have same name sometimes. NBI usually will issue clearance to those with 'hits' after few days. They will tell you the date when your clearance will be issued.

twentyfive (author) on January 21, 2013:

I have updated the price of Gcash. Thank you. If you have gone to the login page, you will see the updated prices anyway.

angel on January 21, 2013:

Hi. pls help! My full name was being used by someone in batan area. Now i am having a hard time getting my nbi clearance. what should i do to clear my name from the system of nbi?im a decent person and religiously working here in tarlac. Pls advise. Thank u!

Derek Manaoat on January 21, 2013:

Hi, the information or instruction above is not up to date travel abroad is now costing P140 to think that there is still P20 for the e-clearance convenience fee, i've sent P160 worth of gcash to the number provided above and received a reference number unfortunately upon registration and validation of my payment this what system said "The GCASH payment transaction does not comply with the allowable amount of either P140, P190 or P440 therefore it is considered void and forfeited." the only amount thay accept is 140, 190 and 440 but i sent 160 will i able to get my gcash back please help.

derek on January 21, 2013:

hi just want to ask if i apply for an NBI clearance for travel abroad online costing Php140 how much gcash should i send?

twentyfive (author) on January 14, 2013:

Once you are there to claim it already, it takes just 5 minutes :) Well depending on the line but anyway you will get it that same day

julilyn on January 13, 2013:

gud evning poh, i just wana ask if how many days would take 2 get da nbi clerance wen using da online?

empz08 on January 11, 2013:

gud day.. ask ko lng po pano po kung nkapag txt na po at nkapagbook na po ako pero nde ko po nountahan sa nbi site.. pwede ko pa po kya ma claim un in other days? or mafoforfeit na ung application ko?

KAY ICO on January 09, 2013:


twentyfive (author) on January 02, 2013:

starting January 2, all government offices and majority of private offices resumed service

franky on December 24, 2012:

hi just wanna

ask when will nbi resume their service?? is it dec 26,2012? plss reply asap thanks

twentyfive (author) on December 11, 2012:

@Angel please see the page about getting SSS Number in my profile to know the requirements. When I got mine, I only showed my NSO birth certificate and filled up the application form

@Justom hi my friend! How are you? Yeah I reply to queries and share my insights when I can. All is well here. How is your business? Say hello to Justin! :)

justom from 41042 on December 11, 2012:

Hi Fehl, I see you're still gettin' it done helping people figure it all out. I did finally see your comment on my hub and like I replied I haven't been on HP much lately. Hope you're doing well, I've missed you :-) Peace!! Tom

Agel on December 11, 2012:

im 18 and i want to get a sss number so in the future i can use it when i already have a job. but i only have nso birth certificate , because i can't find my baptismal and i forgot to register for my voters id. do you think they will still give me a sss number? thanks in advance

twentyfive (author) on December 10, 2012:

MPIN is given by Globe to transact online and mobile payments

@Ruth NBI clearance have a validity date. I think one year from the date of issue. If you are applying for a passport NBI clearance is accepted among the supporting documents. Just make sure your NBI clearance is not expired yet. I think it is accepted at DFA whatever the purpose written in the clearance..

ruth on December 08, 2012:

hi, i just wanna ask, wat if i had my old nbi clearance last 2 years and it is for local employment only, then i want to apply now for another nbi clearance in applying for passport.. what should i do? do i have to renew the old one which is valid only for local employment or i have to apply a new one to be valid for working abroad? thanks..

me on December 05, 2012:

What is the MPIN?

twentyfive (author) on November 21, 2012:

Though today, it is available for Manila UN Taft only, nationwide online perhaps will be completed by 2020. hopefully earlier :)

paolo soriano on November 21, 2012:

sa 2020 pa activate yan ...

yan ang vision ng nbi

twentyfive (author) on November 20, 2012:

If you are done with the least step of processing, it will be released in few minutes depending on the line of applicants. It is fast naman

jhay on November 19, 2012:

hi, how long po para ma process yung application? thanks and God bless

cha on November 14, 2012:

is their system down today? i can't access it since last night.

twentyfive (author) on November 13, 2012:

the online process is currently for Manila only. Hope it will soon be available nationwide

Leonora A. Espiritu on November 13, 2012:

Can I apply NBI clearance as on line to be process/pick up here in Batangas City?

twentyfive (author) on November 07, 2012:

@Lhav as of now, the NBI online application is only available for Manila. I'm sure NBI regional offices will also adopt this service in the future

@Ae I think it's possible because they use computerized system. The data will be retrieved same way. For anyone who has connection in the NBI, I think it's possible but to any random applicant, I think they won't allow that unless there is an emergency

Aeoui on November 06, 2012:

is it possible for the biometric scan and photo capture be done on another location near my location aside from the main office in UN Avenue?

lhav on November 05, 2012:

Hi!I'm from Iloilo. I want to know if the NBI Office here also uses Online Processing on NBI Clearance?

twentyfive (author) on October 28, 2012:

yeah it was holiday last Friday. Expect a feedback today as they resume office

Anne on October 25, 2012:

Hi. I had successfully registered on the registration for NBI clearance online application and sent the text message for the booking appointment for this coming Monday Oct. 29, 2012 to 09175638054 unfortunately I haven't receive reply yet from this number.hopefully I will receive reply today.. Or are they close today coz i heard today is holiday. If they are close today when their office will be back to work..How many hours I will receive the booking confirmation? Thanks. Your immediate reply much appreciated.

twentyfive (author) on October 22, 2012:

yeah no other choice as of now :)

Jun on October 21, 2012:

Thanks for the heads up! Seems like I will have to join the long line.

twentyfive (author) on October 17, 2012:

NBI didn't email me yet I think their system is still under big construction so processing personally is the sure way to get a clearance for now.

gangnam on October 15, 2012:

this online thing stressed me up!

kuru on October 15, 2012:

Hi! Thanks for the information. I am planning to get my NBI clearance online but I am not really sure if the system is okay now. Do you have any idea? Thank you!

twentyfive (author) on October 14, 2012:

I will be only accepting comments and messages in English from now on. Thank you!

twentyfive (author) on September 23, 2012:

NBI emailed me and they are improving their service. I think the system needs a major upgrade

@Cielo the online application of NBI clearance is currently for NBI UN Taft Avenue in Manila only. Getting one in the province is done the usual personal appointment and processing

Cielo on September 15, 2012:

Pde po ba mag-book ng sched kpag ung pupuntahan po is satelite office nla? Sa site po kc ng NBI nkalagay "go to the main office"... Thanks in advance...

Ray on September 13, 2012:

Ano hotline ng NBI? ang tinext ko kasi "115 MPIN" wala naman kasi nakasaad dun sa website nila na add 20 at kung para saan 20. letseng website nila yan di sinasaib ng maayos.

Joan on September 10, 2012:

Why does the online application form site is not available? https://nbi-online.com/login

Can you help me please?


twentyfive (author) on August 26, 2012:

Globe announced recently they're having delay services that's why we notice there are delayed SMS, text and call problems. If you have paid 115, you can contact NBI hotline and ask assistance about it.

JRR071903 on August 26, 2012:

what if i only paid 115 sa globe center? hindi kasi nila sinabi na dapat 135. so void na yung payment ko?

Aldrin on August 23, 2012:

Is GCASH Online transaction not available please advise..

twentyfive (author) on August 21, 2012:

@Lace Robinsons is now serving government services like DFA passport processing, Philhealth, Pagibig, SSS and NBI. I'd like to say it's very awesome since transactions are faster. In my town, NBI is still not opened so I'm waiting for it.

@Lan all you need is to type your email address. If it is not registered yet, you will be automatically redirected to the registration page.

Ian on August 17, 2012:

Hi! How can i register my email to the website of NBI? Thanks!

lace on August 17, 2012:

I tried NBI E-Clearance. Nagbayad na ko sa gcash, tapos may validation error nung nasa NBI site na ko. Nag-email na ko sa kanila, sabi they'll get back in 24hrs, wala naman. Nagpunta na lang ako sa NBI sa Robinsons ***, buti may kakilala ako dun, diretso lang sa office nila, 5mins tapos na ko. Haha! It pays to have friends. TY na nga lang yung gcash payment ko.

twentyfive (author) on August 15, 2012:

@Joy I think it's better if you know your name is a 'hit', you apply personally to avoid more conflicts.

@Thyrem in the moment no announcement about that. I hope NBI would improve their online services

@Vicky did you try the SMS number you used? I think their system is having a glitch currently so it is advisable we apply personally while the system is not working perfectly

Vicky on August 15, 2012:

I got the reference number but I can't validate at NBI Online.. pano na un?