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Duty of Care; the Basis for Good Business Leadership

Promote a Win-Win Situation Always


You can catch more flies with honey than you can with vinegar. That is why a simple statement as “How do you do?” causes a grin from ear to ear. Leaders who always show concern for others can navigate easily among power brokers.

To be a business leader, you should take decisions that work for both your organization and its employees while maintaining superiority in your industry; you should be ahead of the curve.

Business leadership starts from within. An organization that does not encourage teamwork, performance management, and continuous improvement usually have a downturn.

People will naturally be encouraged if they are respected and given a sense of belonging in their organization. You can hardly have an eager beaver at work if you continue to look down on the people. A leader who thinks little of others creates demoralization and distinction. Before long jealousy and envy will set in because subordinates will fight for affiliation at all cost.

A simple “how do you do?” is a great way to relate with others. If you want your stakeholders, both internal and external, to eat, sleep, and breathe your dreams, you have to show concern for them.

Don’t overlook important things like customer feedback, competitive marketing analysis, grievances, and investors recommendations.


Seek the opinion of others in decision-making. It is necessary for two reasons, first, to allow others to express themselves and suggest strategies that work for them. Secondly, to give them a sense of ownership and responsibility for their contributions and actions.

Warm-hearted executives don’t take undue credit. They give credit where credit is due because they believe that when you steal someone’s thunder, you demotivate them, and create room for doubts and disloyalty. No good leader wants that, leadership is about trust, for when people trust you; they put their heart and soul into your vision.

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Sometimes things go wrong as a result of the mistake of your subordinates when you do not guide them properly and monitor them. Ideally, they should account for their lapses, but sometimes, when the odds are against them, a good leader should take ownership of such unintended consequences. It improves the loyalty and dedication to achieve desirable results because when a follower is sure of their leader’s support, they do more.

How else can you show care if you cannot encourage your people with stuff, promotion, recognition, vacation, shopping vouchers, training, and lots more? People are motivated by different things and aspirations; basically, relatively. So, it is necessary to create a combination of benefits that appeal to them so that they get stimulated to deliver desirable results.

Every caring head is a coach and a mentor. Good leaders are not only concerned about today; they are equally worried about tomorrow. That is why they deem it fit to impact positively on the lives of the people around them. They don’t just want you to work and earn. They also desire you to learn and become useful to yourself and the society at large even when you’re no longer with them.

Irrespective of their personalities, a good leader should treat the people around them equally; without prejudice. When you favour some persons over others, which is usually evident in your dealings with them; others may feel deprived. People seem to be withdrawn in such circumstances because they feel their efforts and hard work do not matter.


Good leaders don’t bully those around them; they appreciate them despite their shortcomings. A kind leader will say to their colleagues and subordinates “you are good at this; I feel you should concentrate more on that.” Even when they wish to point out a flaw; they always start by acknowledging strength. They don’t make people feel less, and they don’t condemn with harsh words.

Some people find it difficult to express their displeasure for obvious reasons, while a few others complain at the slightest provocation. Either of them requires adequate attention to avoid feelings of rejection. When a business leader is attentive to their stakeholders, they become aware of even the smallest detail that could aid them in solving complex problems.

Unavailability and insincerity are signs of disregard. Allow your stakeholders to reach you whenever. Let your records be transparent enough to show accountability to your investors; current and intended, partners and employees. Ensure frantic efforts to inform your stakeholders and improve their lives, so that they can always count on you, and will not let go of you.

This content is accurate and true to the best of the author’s knowledge and is not meant to substitute for formal and individualized advice from a qualified professional.

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