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Controlling Function of Management

Controlling in Management

The managerial function controlling always maximize the use of scarce resources to achieve the purposeful behavior of employees in an organisation. In planning stage, it is decided that how the resources would be utilized but whereas in the controlling stage it is observed that whether the resources are being utilized in the same way as planned or not. Thus, control completes the whole sequence of management process.

Effective leadership is putting first things first. Effective management is discipline, carrying it out.

Effective leadership is putting first things first. Effective management is discipline, carrying it out.

Controlling Definition

"Control refers to the task of ensuring that activities are producing the desired results. Control in this case is limited to monitoring the outcome of activities, reviewing feedback information about this outcome, and if necessary, taking corrective actions".

- Reeves and Woodward.

"Controlling is determining what is being accomplished - that is, evaluating performance and, if necessary, applying corrective measures so that performance takes place according to plans".

- Terry and Franklin.

Features of Controlling

  • One can control future happenings but not the happened. Hence in here all the past performance is measured for taking corrective actions for future periods.
  • Every manager in an organisation has to perform the control function. The control may be quality control, inventory control, production control, or even administrative control.
  • Control is a continuous process, it follow a definite pattern and time-table, month after month and year after year on a continuous basis.

Also See:

  • Principles of Controlling
    Principles of controlling; Controlling is a procedure of ensuring that satisfactory progress has been made in accordance with the plans and noting down the experience benefited for achieving forth coming goals.

Importance of Controlling

  • Control system acts as an adjustment in organisational operations. It mainly checks whether plans are being observed and suitable progress towards the objectives is being made or not, and if necessary any action to control the deviations.
  • Policies and other planning elements set by the managers become the basis and reason for control. Through control it is monitored whether the individuals adhere to those frameworks or not so that organisation and management can verify the quality of various policies.
  • Exercising some authority and forming superior-subordinate relationship throughout the organisation can be established through controlling.
  • With the presence of authority or control the individuals will work properly and exhibit better performance to reach the targets set for them.
  • Control system ensures the organisational efficiency and effectiveness. When Proper system exists the organisation effectively achieves its objectives.

Also See:

  • The Five Functions of Management
    Functions of Management. Koontz and O’Donnel explained five functions of management. They are; Planning, Organizing, Staffing, Directing and Controlling.

Management by Exception

It is a system of identification and communication that signals to the manager when his attention is needed and he concentrates more on the important areas where deviation occurred. Components of management by exception are as follows:

Measurement: By measuring past and present performance the manager tries to find out the deviations.

Projection: Manager analyses those measurements that are meaningful to the organisational objectives.

Selection: It involves the criteria which the manager will use to follow progress towards organizational objectives.

Observation: It involves measurements of current performances.

Comparison: The manager makes comparisons of actual and planned performance and identifies the exceptions that require attention.

Decision Making: The manager prescribes the action that must be taken in order to bring performance back into control or to adjust expectations to reflect changing conditions.

Functions of Management:

  • Evolution of Management Principles
    Early Perspectives | Classical Management Theory | Neo Classical Theory / Human Relations Approach | Management Science / Operational Research | Modern Management.
  • PLANNING - Management principles
    Planning bridges the gap from where we are to where we want to go. It makes it possible for things to occur which would not otherwise happen.
  • ORGANISING - Management principles
    Organisation is the process of identifying and grouping of the works to be performed, defining and delegating responsibility and authority and establishing relationships for the purpose of enabling people to work most efficiently.
  • Staffing Management Principles
    Staffing is the function by which managers build an organisation through the recruitment, selection, and development of individuals as capable employees.
  • DIRECTING - Management principles
    Directing means giving instructions, guiding, counselling, motivating and leading the staff in an organisation in doing work to achieve Organisational goals. Directing is a key managerial function to be...

Principles of Management

  • Principles of Planning
    Principles of Planning : Planning is a dynamic process, it is very essential for every organisation to achieve their ultimate goals, but, there are certain principles which are essential to be followed so as to formulate a sound plan.
  • Principles of Directing
    Direction is always a complicated task as it involves dealing with employees of different kind. A manager can become successful in the skill of efficient direction by learning and practicing the basics of direction.
  • Principles of Organizing
    Principles of Organizing; Organizing can be effective only if managers follow some guiding principles in order to make important decisions and act upon them.
  • Principles of Staffing
    Principles of Staffing; Staffing process of management assists in obtaining the right talent and also nurturing it. Staffing principles which are universally accepted are not present.
  • Principles of Controlling
    Principles of controlling; Controlling is a procedure of ensuring that satisfactory progress has been made in accordance with the plans and noting down the experience benefited for achieving forth coming goals.


aggrey edward on May 06, 2015:

that is incredible, you have greatly improved my understanding on certain managerial principles and theories

miramar serrion on March 08, 2015:

thank you

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fk on November 29, 2012:


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I shall be very thankful to u

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am happy with this, but i still need morn explaination on control system in an organization

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Wow, I took a look at your hubs- you have a broad and extensive knowledge of a huge variety of topics. I can remember taking some of these management courses in college (back in my misspent youth). I understand better after reading this than I learned in class. You're a good writer!

pril_28 on January 12, 2012:

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Pravin Manohar Wadkar on November 12, 2011:

That's the perfect understanding of Controling

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