Call Center Jobs in the Philippines with the Highest Salary
Call center jobs or the business process outsourcing jobs are the number one gateway to receive the highest pay in the Philippines for years now. Yep, one of the highest salary. Call center solutions are literally the topnotch solution to receive the highest salaries here in the quickest way. A customer service provider and a call center agent, though only a starter, could earn as much as what a manager rank earns in a company here.
be a call center agent and earn big time!
Are you gonna wait and work your ass out for a higher position in your company to receive three grand to four grand of salary? Or are you gonna try to be a call center inbound and outbound customer service associate to receive impressive income you actually receive for four months in your old company? If your answer is the latter, quit your old job and apply at the best call center companies in the Philippines because I’m so sure you’re pretty much qualified.
What are the requirements for call center agents and representatives?
For call center agents and customer service and sales representatives, BPO companies don’t require any applicant to have a college degree or be a professional. They don’t require anyone to have experienced in the field too. Some companies prefer fresh agents without experience than those who had call center support experience already. For call center agents and customer supports BPO companies require the following:
- Has completed at least 2 years of college education
- Has a very good communication and interpersonal skills
- Is fluent in English - oral and written
- Has a very good customer service orientation and skills
- Has good telephone courtesy
- Is knowledgeable in MS office and internet browsing
- Has data entry ability and skills
For tech support professionals and technical support agents, BPO companies require almost the same skills like what mentioned above plus the applicant must possess a very good IT inclination, familiar with internet connection, various operating systems and hardware trouble shooting.
be a call center agent
How much is the pay / salary?
Because call centre outsourcing services and business process outsourcing is a very lucrative and profitable business internationally, call center agents are paid with higher income, too. In the Philippines, the starting salary of an experienced call center agent ranges from 12,000 pesos for ten days of work and 36,000 pesos for a month not including bonus and incentives. For starters without experience, BPO companies compensate their employees with around 10,000 to 12, 000. Of course that was just the starting salary for a call center representatives. If your rank pushes up from technical support associate to tech support specialist or tech support team manager and IT professional, your salary will be doubled or tripled, range from 50,000 to 70,000 pesos
Best Call Center Companies – Best BPO to Work for
I’ve listed the best and top call center outsourcing companies in the Philippines. They are proven the best BPO companies here because they pay the highest salaries, offer the best benefits and incentives, motivate their employees for career growth and potential, and has very good and trusted management and operation. These companies are known worldwide for catering call center offshore and outsource customer services.
Teletech branches in the Philippines:
Bacolod
Batangas
Cavite
Cebu
Iloilo
Laguna
Makati
Pampanga
Pasay
Dumaguete
Quezon City
Rizal
Taguig
Teletech
Teletech is known for its innovative business process solutions globally. They are a worldwide known provider of customer management and business process outsourcing solutions. Yup, Teletech is already known worldwide and it belongs to the top BPO service providers in the Philippines. This call center outsourcing business has built up and established its innovative technology and courteous customer service experience in the nation for years now. Teletech branches in the Philippines can be found in numerous locations listed at the right -->
To apply to Teletech hirepoint online go to the website
Convergys
Convergys is a world known corporation based in the US, it provides relationship services, consulting and professional services, billing services, and multichannel self-care technology system to its clients which are associated with government, technology, telecommunications, financial services and employee care markets. Call center agents love Convergys for its loyalty and very friendly work force that is maintained by its good management for many years.
Apply for a call center job in Convergys website.
Accenture
Accenture is a global management consulting, technology services and outsourcing company that is said to be the largest consulting firm in the world. Accenture call center outsourcing in the Philippines is known for its high performance business initiative boosting power. To apply for a business process outsourcing career go to their website below:
Accenture BPO
Stream Global Services branches across the Philippines
Quezon City
Eastwood City Cyberpark
Makati City
Cebu City
Alabang, Muntinlupa
Shaw, Mandaluyong
Clarkfield, Pampanga
Stream Global Services formerly known as eTelecare
Stream Global Services is one of the top business process outsource (BPO) providers and operates in stream locations around the world. Like any big BPO companies, it also operates its specialized customer relationship management services in the Philippines. Stream Global is one of the best offshore call center services providers in the world. They are well loved by call center agents because of their very rewarding performance incentives and exceptional culture.
Wanna work with Stream Global? Apply in their website.
Work at home call center and virtual call center jobs
Work at home call center and virtual call center jobs are one of the rewarding ways to work at home because you can enjoy your additional income while enjoying your other priorities as well. This work at home virtual solutions also offers full time employees, the same high performance standards, compensations, benefits and incentives. Home based call center jobs are growing rapidly in the world of BPO. The links for the work at home call centers from the best business process outsourcing providers are below.
Teletech home based call center jobs
Convergys work at home call center jobs
Stream Global virtual call center jobs
--work at home call center jobs--
contains the requirements for virtual call center assistant and home based call center outsourcing. It also discusses the application process in applying for the work-at-home call center job solutions for any interested applicant.
all photos courtesy of photobucket
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Comments
H on September 05, 2016:
SPI global scheduled me for tommorow .. for final interview you think this is going to be fit in my educational background, i have my masters degree in business administrator . and deanlister ,my previous job is a hotel manager in a 4 star hotel i left my job cause of my pride . i dont want to work in hotel anymore. ,
Jade on June 23, 2015:
Hi! What BPO companies can you recommend that are near or within Manila and that doesn't require any blood tests. I've actually heard of some companies that doesn't actually require it.
Thank you! Learned a lot from your post since it was very informative, as well as the comments
Jade on June 23, 2015:
Hi! What BPO companies can you recommend that are near or within Manila and that doesn't require any blood tests
twentyfive (author) on September 29, 2014:
many people chase JPMC, you are already in, why leave :)
Lee on September 27, 2014:
By reading all these comments, i decided not to leave JP Morgan Chase :-)
jp08 on June 06, 2014:
Do you have any idea about the salary in ePerformax?
InfraRealty on March 17, 2014:
If you are interested in setting up your own BPO or call center or looking for a job as an IT professional or call center agent, you can email your enquiries at infra2014recruit@gmail.com
mansisin on October 22, 2013:
Hi I am an Indian going to Manila very soon. Can i get a job in a BPO there. please help. I have worked with bops like Wipro and IBM in India.
Patricia on September 06, 2013:
I am looking for a call center accepting 17 year olds. Are there any call centers accepting 17 year olds with a parental constent?
bidhandc on September 02, 2013:
hi i m Bidhan from Bangladesh.i m a student in Philippine.my visa is a student visa.so can i job any call center in Philippine?i m goo in English.and i complete my 4 year graduation in Bangladesh.so it is possible for me to got a call center job here?
cooqey on April 27, 2013:
Hi, im a single mom looking for a job. I learned recently that there are call center companies offering child care facility for there employee. Do you know what company tthis is?
Lisa on January 05, 2013:
try teletech cainta. I just love seeing all of their recruiters.. Really friendly and accommodating considering most of them are guys..
Nice environment, very nice!
mocha on November 29, 2012:
hello I'm a graduate of BS management currently im working in an office in our province but not satisfied with my salary...I'm planning to work in BPO company in Quezon city by next year can you give me companies which offer 20k as starting salary? here is my email hightempo02@yahoo.com thanks a lot in advance.
Jeff on November 20, 2012:
Im looking for a call center job... Currently im working as a train driver here in the philippines receiving 18k monthly take home... Is there any way that i could get to abpo company that could offer the same if not more than what i receive for now? And what company could be best, considering im living in antipolo? Thanks a lot to those who would respond...
Pieter from Makati, Manila on October 22, 2012:
The best thing to do to get hired in a call center is to refresh your English. I see a lot of applicants failing during the interview. Let me know if you would like to sign up for our free call center classes. If you are really motivated and would like to increase your chances on getting the job you want to SIGN UP NOW by texting your full name to 09189466534 and CONFIRM YOUR ATTENDANCE. We only have 20 seats available for MAKATI. Please only text your name, after you text your name, you will receive our address and the requirements you need to bring.
Mimi on October 14, 2012:
Hi, i need a salary bracket for Outbound Agents and the commission scheme. Any help?
agent on September 13, 2012:
CVG 1 two thumbs up! i resigned there last January 2012. for me cvg is a very stable company. yeah the basic is very low, compared to others, but the stability is way up high. started 14,700k afte 3 1/2 years i end up 18,500 as for the basic plus the incentives. so i guess my take home salary plus ot plus incentives like 20k a month... and kuddos to my tl and account and battling with our clients high expectation i still end up as a HAPPY and satisfied prev employee of CVG1. i miss you CVG1.
Jing on August 10, 2012:
@Supervisor@22
How much is the salary if you got promoted to floor support?
Please send e-mail to jing_giron@yahoo.com
My husband didn't tell me that's why I want to know. He is working at Convergys Up Tech Hub - 2012
Thanks.
fromCVG on June 30, 2012:
Accenture, CVG and JP Morgan are my recommendations.
@Jano8
You can try Convergys. Don't limit your capabilities in finding a career. Consider your long term goal. If you just want a fast track, money-pouring job, then there are a lot of other companies to start with. But if you consider your directions in 2-3 years, these 3 companies are better options and you will get more than what you expect in terms of salary, career growth, motivations and work environment. Companies have high-offers for entry-levels to get applicants to compensate their attrition. While others, have a fair offer to entry levels to keep their budget for competitive supervisors for expansion.
There are many other industries that you can try as well. Best luck! Cheers!
zayn on June 22, 2012:
next year i'll be done with my studies, so i am planning to work as a call center agent right after our graduation. my problem is that i dont know what company will be the best for me as a fresh grad. anyone can suggest?
dumbo on June 08, 2012:
"15k ECLUSIVE OF THE ALLOWANCES" I should edit my post sorry :D
dumbo on June 08, 2012:
Hi everyone. I would like to share my experience with Stream Global.
This morning I went to Uniserve, a recruitment firm for call center agents. I was endorsed to STREAM GL. by Walter, one of the HR people.
I have precisely dscussed with him my expected salary, I informed him that in my previous job I had 15k for the basic, inclusive of allowances night diffs etc.
By 11 am I reached Stream Gl, I handed my resume to the receptionist and was asked to log in using one of their computers and was asked to stay and wait to be called.
I passed the examinations and got the chance to be interviewd by 4pm. Stream Gl offered a 13k basic plus 3k allowance etc. Now the disappointing part was, they are offering me a practically lower basic salary than my previous salary. What's the point of indicating this on my CV and dscussing this term with Uniserve when in the end they will just give a rubbish 13k job offer?
I thought maybe I could be patient and give it a try. On the latter part, the interviewer said that while Im on training I will be working with a 30k bond. Whaaaaaaat? Meaning when I live the account regardless of the issue would be, I am opt to pay them 30k. That's bull* right?
So to those noobs whose planning to apply to Stream, think twice, and when you have decided.. think even more.
Goodluck guys.
joan belle on June 07, 2012:
One of the best companies is JP Morgan Chase Bank. I start with a basic salary of 23k then had an annual merit increase of 2k total of 25k a month plus hindi pro rate ang night diff nila for example your shift starts at 230pm-1030 pm automatic you get full 8 hours night diff as long as naka render ka ng 30 minutes pasok ka sa buong night diff. may 14th month pay like dividend earned previous year usually feb binibigay ive got 500 usd. 2 dependents are free sa health card, vaccinations are free like flu shots etc. overtime pay ia 200% plus 200 pesos per hour sometimes 300 pa on top, plus allowance na mga 3k a month. the best more incentives pa napa galante...
Twinhearts on June 01, 2012:
@SPI HR LEAD. the email is not working. GOOD POST TWENTY FIVE
SPI HR Lead on May 28, 2012:
Correction: step_up_spi@yahoo.com
Hello to all! To those who are interested in applying right now, we at SPI Global are in mass hiring!
Offer is one of the best if not the best with basic salary of P18000, allowance of P2000 and night differential of 30%*(P5300).
We have employee friendly environment which has shooting hoops, nintendo wii, movie lounge, karaoke, and our pantry area has computers that lets you access your facebook.
Once you get regularized you get P1000 rice allowance, attendance bonus, performance bonus and HMO.
Isn't that awesome?! And to make it an even sweeter deal is if you get to be either tech support or sales agent of a certain account for makati or mandaluyong site then you get signing bonus of P20000-P40000!
Just email me your resume at step_up_spi@yahoo.com if interested and I'll reply right away. Good luck and God speed to all!
xtian024 on May 26, 2012:
wow! thank you twentyfive for setting up this forum,this really is helping me with my options,BIGTIME!
anyway,i do have a question:what will be the best call center in cubao?
based on the discussions here,stellar seems to give the highest premium pay within this area but unfortunately they've moved to eastwood already.So im left with APAC,TELUS,ACCENTURE and SUTHERLAND CUBAO.
sutherland is out of my list.IVE been with them before for at least a year,salary is just 13k for a financial account.Ive also worked for a year in NCO clark,again,salary was low(provincial rate) considering that I worked for TMOBILE(its a pain the ass account!forever que,mandatory OT,99 ppercent callls are irate and is a "tri-skill" acount-customer service,basic tech and upselling!wheeeeew!).
just wanna consider applying to companies within cubao area since im now living here.
thanks for you help.
jano8 on April 11, 2012:
@fromCVG, i would like to apply in ur company, i am only a high school grad, but i have a call center experience, for about one and a half month, bec. i only finish the trainig period, and then i resigned, bec. i want a company that is very stabled like yours, i wish you could hire me, bec. i am an outbound call center agent before, but i'm looking now for an inbound career, i hope you respond on my message, bec. i know thAT i have the quality of a good call center agent that you are looking for, to @twentyfive, sir can you give me a company that give a high benefits?? thank, :)
Ma. Luz Nambong on April 08, 2012:
Good day..I am a fresh graduate from the University of Antique with a degree of BS Information system. i would Like to apply in your company.thanks!
FRANK WOOD on March 20, 2012:
Individuals who wanted to stay at home and work also welcome to apply on the given email below or call.
thanks
Frank
FRANK WOOD on March 20, 2012:
HELLO WE ARE A CANADIAN BASED CALL CENTER LOOKING FOR INDIVIDUALS OR CALL CENTER OWNERS TO RUN OUR CAMPAIGN WHICH IS CONSIDERABLE ONE OF THE BEST OUTBOUND CAMPAIGN IN CANADA POWER SAVER CANADA WITH HIGH PAYOUTS AND QUICK RELEASES,
INTERESTED INDIVIDUALS OR CALL CENTER OWNER MAY CONTACT FOR FURTHER DETAILS.
REGARDS
FRANK WOOD,
CALL TRICKS INC LTD.
82 RUE RICHARD
J8Y4Z2
MONTREAL QUEBEC
CANADA
FRANK WOOD on March 20, 2012:
AMAZING CALLING ACCOUNTS ARE ON SALE FOR OUTBOUND CALL CENTERS IN INDIA PAKISTAN PHILIPPINES/ 24/7 CALLING WITH DID NUMBER OF EVERY ACCOUNT IN JUST $6, YES ITS TRUE JUST $6
SO NO MORE HEADACHE FOR CALLING EXPENSES NO MORE WORRIES.
CONTACT SOON AS YOU CAN TO GET ACCOUNT.
WE ARE ALSO OUTSOURCING OUR BEST SELLING CAMPAIGN SO FAR IN CANADA HYDRO POWER SAVER WITH HIGH PAYOUTS AND QUICK RELEASES,
INTERESTED CENTERS FROM INDIA PAKISTAN BANGLADESH ARE REQUESTED TO CONTACT ASAP.
NOTE. ACCOUNT ARE LIMITED SO GET HURRY
CALL US OR EMAIL AT
VERIZON.MOBILITY@GMAIL.COM
+1-405-6333-271
+1-602-492-5387
JohnnyKing47 on March 19, 2012:
The starting salary for QC call centers: Stream in SM North 15K plus 3K allowance; VXi Munoz will offer 16k without allowance. Stellar cubao gives 18k with 2k allowance, CVG techno hub 14k plus 2,500 allowance; IBM shells out 15k plus 2k allowance but NCO offers 14k. And FIS offers 24k basic with 3k allowance for newbies.
dimple lim on March 18, 2012:
can anyone suggest a job for me? im a chinese citizen and wanted to work in manila..
v10let on March 14, 2012:
HI! Help please.. I'm studying spanish right now..and planning to study cantonese after a few months.. Do you guys have any idea how much a multilingual agent earn per month? Just so I have the idea once i applied for it..thanks! Would really appreciate your feedback.. :)
SylarOutsourcer on March 10, 2012:
yiiipeeee!!! good to know that my company is in the top call centers in the Philippines. i will start my training program @ STREAM GLOBAL this tuesday.. wish me luck!!!!^_^
fromCVG on March 10, 2012:
wow this post has become quite more interesting than i thought... :)
@Newbie
I hope you enjoy your stay with convergys. I worked in Ala-1. It is sad to say but I cant meet you there, yet I hope you'll be part of my team who I hope remember me as one who could have been a tcon there. hehe. Based on what new employees said to me (those who did y-jacking/barging on my calls), they are getting the standard offer which varies on call center experience. Enjoy it.yep convergys is a fun place if you're into balancing work-pressure-life-productive environment-future. Just be sure to do good on your metrics. :)
@Supervisor@22
I totally agree with you that Convergys are the best guys who know how to motivate and keep their people especially those who have salient ambition to move up the ladder. Congratulations as one of the TLs. I am sure you got a lot of feedback / motivations from your previous TLs as well and even OMs and fellow agents. For me it is the best part with convergys. Though salar is not that high compared with other emerging call centers (which might later can be a risk and drop you off anyway), convergys is totally secured and stable company with super many employees to motivate you and inspire you on what you do.
Kudos to CVG. and yep I'm already resigned and was accepted to another competitive field.
justhelpin on March 09, 2012:
hi im currently working at Ingram Micro and i think they have the highest basic salary for new hire. im on a finance department but mid-level, growth is not that too fast but for my position package is around 35k.fr our entry level package starts at 24k, growth is better than mid level.
DM on March 09, 2012:
What are the current accounts @ TeleTech Pampanga?
yilisha on March 09, 2012:
I got to say something: IF YOU WANT TO KEEP A LIFETIME JOB, PURSUE THE DREAM THAT YOU REALLY WANT... NOT BECAUSE OF THE SALARY... I've been into call center industry for like 5 years and later realize that what will happen to me if I got older. so I definitely settled for a teaching career right now. It's a matter of choice... these company are just using you and if they don't need your service anymore they can just kick you out.
salim kumar on March 07, 2012:
hello ser i am10th pass i like this job plz give me a job my email id coollovepreet.gill.89@gmail.com my mobile number is 9034020329/8950325804 plz ser i search a job my passpot is ready plz give me a job have nice day ser/madam ji i wait for u r anser plz
Michael on March 06, 2012:
I am one of the well-wishers hoping to land a job as a call center agent. I'll just leave it here my mobile number (09198622674) if just in case you are extending your hands in helping me to realize my dream to be a call center agent. Godspeed!
eslove05 on March 02, 2012:
Hi there. I just signed a contract with CVG San Lazaro last Feb.29 but didn't really get the chance of asking further about the benefits.
I've heard from a friend that their health card does not cover dependents? Does it mean that I would have to pay for my own dependents for them to be enrolled in the same health card?
Can someone please enlighten me on this. An email would very much be appreciated.
You can reach me through ysabellachristlove@gmail.com. Thanks!
zerowing on February 29, 2012:
Hi!
Just sharing for newbies. If your looking for a Non-voice accounts to apply i recommend try to apply in Sykes. I used to work there for a Non voice account for 2 years. According to some intel that they have a new pioneer Non-voice account.
For me after working in Sykes I've seen a better opportunity in Accenture that give a better compensation package (aaahhheeemmmm... my account is still a Non-voice account.. :)) you can also try to apply here but be sure to be patient ^_^
MOMUNTAY!!!!!
chEEzkeyk on February 27, 2012:
HI!
AM CURRENTLY WORKING ON A NON-VOICE ACCOUNT. LOOKING FOR NEW NON-VOICE BPO/CONTACT CENTER TO WORK WITH.
ANY SUGGESTIONS? WITH BASICsalary HIGHER THAN 18K?
thanks!
Do you want to shift career? on February 24, 2012:
Become a Technical Recruiter!-Open for Graduating Students and Career Shifters.
COMPANY CONFIDENTIAL
Global leader in IT Professional services with three decades of experience and best practices providing IT staffing and solutions.
With US-based sales and recruiting staff augmented by recruiters in our wholly owned Offshore Recruiting Center. Global 24x7 recruiting presence in the US and Manila
Selected to the 2009 and 2010 Global Services 100 for market leadership, innovation, outstanding customer service, and demonstrated excellence.
Primary vendor at 18 of Fortune 50.
Hiring: Technical Recruiter
(US MARKET – with opportunity to travel overseas)
(National Capital Reg - Makati)
RESPONSIBILITIES:
Conduct end to end cycle of recruitment from opening to closing of candidate’s application not limited to searching, calling, interviewing, negotiating rates, job offer and placement.
Work as a team player to meet common and individual goals.
Responsible for direct sourcing and research, networking, name generation, database mining and sourcing of candidates region-wide, spanning multiple skill bases.